Sales Operations Manager (Santa Monica)

About TixrTixr's on a mission to transform the ticket buying experience with a modern approach to a legacy business. Born from a fan-focused frame of mind, we empower large-scale events, music venues, and sports properties with modern, innovative solutions to their highly-complex ticketing and e-commerce needs. Our unified commerce platform is built for big, supporting all types of events, from festivals to global arena tours, and an almost limitless suite of commerce offerings beyond admission tickets.The RoleWe're looking for a Sales Operations Manager to join our growing Sales Revenue team and serve as the operational backbone of our go-to-market engine. This is a high-impact, highly visible role for a sharp operator who lives at the intersection of revenue strategy, execution and on-demand success tracking. You'll own the data reporting systems, analytics, and processes that enable our sales teams to work smarter, move faster, and win bigger. As Tixr pursues aggressive global growth, you'll be instrumental in building the infrastructure that scales with us.What You'll DoOwn and optimize the revenue tech stack (CRM, reporting, forecasting, enablement, BI) to ensure clean data, consistent definitions, and real-time pipeline visibilityDesign and deploy AI-driven workflow automations across the sales cycle — lead routing, follow-ups, renewals — to reduce manual work and increase rep productivityPartner with Sales, Finance, and Leadership to build and maintain forecasting models, quota and attainment analysis, and compensation plan trackingBuild dashboards and distill vital information that give leaders a clear view of funnel health, rep performance, win/loss drivers, and expansion revenueIdentify and eliminate operational bottlenecks across the sales process — from lead handoffs to contracting workflows, renewals, and post-sale transitionsCreate AI driven automation systems that deliver consistent new lead generation and deal opportunities for sales teams, by vertical and geoMaximize modern marketing systems and insure Tixr is receiving highest levels if legitimate in-bound new business opportunities.Run deal operations for complex enterprise and cross-border deals, including pricing governance, approvals, custom terms, and competitive guidanceOwn sales onboarding operations and enablement infrastructure so new reps ramp faster and best practices stick across a growing teamDeliver executive-ready insights on revenue performance, market opportunity, and strategic initiatives for leadership and investorsRequirementsBachelor's degree in Business, Economics, Engineering, or related field; MBA a plus3–5 years in sales operations, revenue operations, or GTM strategy at a high-growth tech or SaaS companyDeep CRM proficiency (HubSpot) and BI toolingFamiliarity and proficiency with revenue automation and latest AI sales toolsWho You AreA systems thinker with an obsession for clean data and efficient pipelineEqually comfortable in the weeds of a deal desk and presenting to the C-suiteEnergized by building in motion — you thrive in ambiguity and move fast without breaking thingsPassionate about live events and what it means to scale a category-defining commerce platformA proactive solutions architect who appreciates working in a fast paced, collaborative environmentThe PerksPaid Health Benefits ($0 Premiums)Dental, Vision, Life plans Open Vacation401k (50% match up to 3%)Paid EquipmentEducation StipendPaid Holidays & Birthdays OffParental LeaveTeam Offsites / EventsTicket hookups!Tixr is the largest, fastest-growing, privately-held primary ticketing and live event commerce marketplace in the world. We're a California born and bred company that's still founder owned and led to this day, and we support a global client base with staff throughout the US, Canada, and UK. We exclusively power 500 of the most respected live entertainment brands in 40 countries including Wynn Nightlife, Riot Fest, Acura Grand Prix of Long Beach, Riot Games Arena, Luke Bryan’s Crash My Playa, Sturgis Buffalo Chip, Lightning in a Bottle, San Jose Earthquakes among many others.