Future Opening: Patient Access and Communication Representative FT

St. Thomas Community Health Center Patient Service Associate/Operator Job Description

To provide personalized and service oriented assistance for patients/customers under the supervision of Clinic Manager and Team Leader. The Patient Service Associate implements all aspects of the clerical side of health care delivery to patients/customers. Maintain a positive work relationship with all staff members for the good of the patient/customer and institution. The employee should demonstrate the ability to provide care and service with individuals of all age groups. Demonstrates actions consistent with St. Thomas Community Health Center's Service Principles as duties are performed on a daily basis.

MINIMUM QUALIFICATIONS:

• Education, Experience & Training: High School diploma or equivalent. 2 years Administrative Experience Preferred. College Graduate Preferred.
• Other Qualifications: Maintain confidentiality in matters related to co-workers and patients. Adhere to Professionalism with dress code/manners CPR Healthcare Provider certification. Personable (for meeting/greeting patients/customers) Computer literacy (Mainframe or PC) Phone etiquette - handle heavy volume multi-line Spelling/grammar aptitude Good written/verbal communication skills Set priorities/follow directions Adjust to various demands
• Preferred: Minimum typing speed 35 wpm Effective Communication Skills Cooperative Skills Ability to work under pressure Organizational Ability Time Management Problem-Solving Skills Team Work

This job description is a summary of the primary duties and responsibilities of the position. It is not intended to be a comprehensive listing of all duties and responsibilities. Contents are subject to change at management's discretion.

Compensation: $13.00 - $15.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

St. Thomas Community Health Center is committed to equal employment opportunity as a sound business practice. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex, sexual orientation, national origin, age, disability or any characteristic protected by law.