Front Desk - Atlanta

Description Guest Relations - Front Desk Associate Atlanta, GA Full-Time or Part-Time Bob Steele Salon - A So Chic Salon Brand About the Role Bob Steele Salon is seeking a warm, polished, and professional Front Desk Associate to join our Guest Relations team. As the face of the salon, you'll create an exceptional first impression and ensure every client feels welcomed, cared for, and confident from check-in to checkout. Our Guest Relations team is the first face clients see-and the vibe you set matters. You'll be the go-to person for creating great first impressions, helping the day run smoothly, and making sure every guest feels like a VIP. What You'll Do Welcome clients with a friendly, professional demeanor Check guests in/out accurately and efficiently Maintain an organized, clean, and inviting front desk and lobby area Restock and tidy product displays and retail shelves Prepare and refresh the beverage area for guests Conduct tours for first-time visitors to highlight services and amenities Support service providers by pre-booking and recommending follow-up services Answer phones, assist with scheduling, and support the call center as needed Handle client concerns with empathy and involve management when necessary Learn product lines (Pureology and Oribe) and make recommendations Embrace a "Yes" attitude-delivering excellent guest service at every touchpoint What We're Looking For Friendly, polished, and fashion-forward appearance Excellent communication and interpersonal skills Strong organizational skills and attention to detail Ability to remember client names and build rapport Willingness to arrive 30 minutes before opening for daily setup Minimum 18 years of age Authorized to work in the United States Employee Perks & Benefits 401(k) with company match Complimentary hair services Employee discounts on all retail products Health, dental, and vision insurance (for full-time employees) Employer-paid life insurance ($15K policy for full time employees) Exposure to top-tier brands : Aveda, Pureology, Oribe & more Why Work With Us? Bob Steele Salon is part of So Chic Salon Brands, Inc. , known for our friendly, professional, and team-focused culture. We're committed to continued education, personal growth, and delivering a luxury-level guest experience. Our stylists follow a clear career path-from recent graduates to Elite and Luxe professionals-ensuring growth at every stage. Ready to be the face of a premier salon experience? Apply now and join a team that's passionate about making every guest feel confident, beautiful, and seen. Bob Steele Salon