Maintenance Technician (multi-family)

SNS Management is the fifth-largest apartment owner in Greater Cincinnati, with a portfolio of approximately 2,000 apartment homes. While we operate at scale, we remain deeply committed to delivering an exceptional resident experience rooted in stability, respect, convenience, and belonging .

We are seeking a Maintenance Technician to support the day-to-day functionality and upkeep of our communities. This is a hands-on role for individuals who take pride in their work, solve problems quickly, and ensure residents have a safe, well-maintained place to call home.

This position is dedicated to service and preventative maintenance; keeping properties running smoothly and addressing issues before they escalate. SNS Maintenance Technician's do not perform unit turns.

What You'll Do (Your Maintenance Skillset):

• Diagnose and resolve maintenance issues (plumbing, electrical, HVAC, general repairs)
• Perform preventative maintenance inspections across the property
• Maintain cleanliness, safety, and overall functionality of buildings and grounds
• Communicate clearly with residents on service updates
• Accurately document all work completed in Appfolio

What Success Looks Like:

This role is ideal for someone who values quality work, consistency, and accountability.

• Timely completion of work orders
• High-quality repairs with minimal callbacks
• Consistent execution of preventative maintenance
• Positive resident experience during service interactions
• Strong reliability and daily productivity

Required Skills & Experience:

• 2+ year of maintenance, facilities, or skilled trade experience
• Working knowledge of plumbing, electrical, HVAC, and general repairs
  • EPA certification is preferred
• Strong reliability and accountability
• Ability to work independently and prioritize tasks
• Basic communication and customer service skills
• Valid driver's license
• Ability to use a smart phone

Compensation & Benefits:

• Top-of-industry compensation based on experience and capabilities
• Company-provided vehicle ( Ford Transit Connect )
• All fuel and vehicle maintenance covered
• All tools and equipment provided
• Paid onboarding training
• Ongoing development/skills training

A dditional Benefits:

• 120 hours of time off in Year 1
• 7 company paid holidays
• Health, dental, and vision insurance
• 401(k) with employer match
• Company-paid short-term disability
• Personalized dream vacation package benefit

Work Environment, Travel & Physical Requirements

• Full-time onsite role supporting a 100 unit community
• Local travel between properties required
• Must be able to walk properties, climb stairs, and work indoors/outdoors
• Ability to lift up to 50 pounds as needed
• Flexible office hours between 8AM-6PM (8 hour shift)

Compensation details: 30-31 Hourly Wage

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