Medical Appointment Scheduler

Job Description

Job Description

Orthopedic Associates (OA) is seeking skilled and compassionate a Scheduler- Tier 1  to join our growing team, at our Centerville administrative  office.  

At OA, we do more than deliver expert orthopedic care—we take pride in building a workplace culture rooted in professionalism, positivity, and respect . Since 1985, our patients have trusted us with their care, and we believe that every team member plays a vital role in that experience.

We are looking for individuals who are:

• Committed to excellence in patient care 
• Kind and respectful in every interaction—with patients, families, and colleagues
• Professional and dependable , showing pride in their work and supporting a collaborative, uplifting environment
• Positive and adaptable , contributing to a workplace where people enjoy coming to work each day

What You’ll Do:

• Providing excellent customer service and communication to patients, families and staff 
• Manage high call volume while maintaining attention to detail and productivity
• Scheduling patients to their availability and provider preference
• Respond to referrals, urgent situations per protocol
• Make decisions independently

What We Offer:

• A supportive, team-oriented culture where your contributions are valued
• Opportunities to grow your skills and advance your career
• No nights, weekends or holidays
• Competitive compensation and comprehensive benefits
  • Up to 3 weeks paid time off during first year.
  • 7 paid holidays
  • Medical, Dental and Vision benefits
  • 401k/Profit Sharing
• A workplace that celebrates mutual respect, compassion, and integrity

Required Experience:

• Health care industry experience
• Electronic Medical Record (EMR) experience
• Knowledge of medical terminology, anatomy and physiology, clinical medicine, surgery, diagnostic tests, radiology, pathology, pharmacology, and the various medical specialties as required in areas of responsibility.