Medical Receptionist

Receptionist PositionFreedomDocs is looking for a receptionist to join our team in our medical office.Qualifications RequiredExcellent communication skills, both written and verbalProfessional and friendly demeanor when interacting with patients and healthcare professionalsAbility to manage and multitaskGreat attention to detailExperience with electronic health records (EHR)Basic knowledge of medical terminology, processes, and office proceduresRole and ResponsibilitiesActing as host to a premier Direct Primary Care in central IndianaGreeting patients and visitors in a friendly and professional manner ensuring they have a positive experienceProviding ideas and recommendations on improving brand experienceObtain, verify, and enter all required information from patients including demographic, insurance, credit cards, FAA documents and classProviding information about the facility's services, policies, and proceduresScan and index incoming documents to the patient's Elation chart or company filing systemProvide positive and courteous customer service over the phone, while maintaining a professional presence at all timeFilling where needed to assure excellent member experienceAll other duties as assignedEssential DutiesManaging the appointment and Google "out of office" calendarAnswer telephone/retrieving messages from Spruce promptly and professionally.Maintain the waiting area, providing a warm and welcoming atmosphere for new and returning patientsSchedule office appointments in computer systemCollect copayments and process all incoming paymentsOrganizing and maintaining patient medical recordsCollaborating with other members of the healthcare team, including nurses, physicians and other administration staffNotifying appropriate internal personnel in case of emergencies or urgent situationsCoordinate physician communications with members, other providers, or outside constituents as directed by in-house doctors or Clinical Office ManagerSuccess Factors / Job CompetenciesWorking with computers – Using computers and computer systems (including hardware and software) program, enter data, or process information.Performing for or working directly with the public – Performing for people or dealing directly with the public. This includes serving customers, receiving clients or guests.Making decisions and solving problems – Analyzing information and evaluating results to choose the best solution and solve problems.Organizing, planning, and prioritizing work – Developing specific goals and plans to prioritize, organize, and accomplish your work.Resolving conflicts and negotiating with others – Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.Performance StandardsBeing honest and ethicalWillingness to be accountable for resultsBeing careful about detail and thorough in completing work tasksMaintaining a professional work environmentBeing sensitive to others' needs and feelings, while being understanding and helpful on the jobWillingness to take on responsibilities and challengesWhat Makes This a Great OpportunityAt Freedom Healthworks, we help physicians become FreedomDocs and take control of their lives. We assist physicians starting, growing, and operating their practices. We believe that all people should have a relationship with a trusted FreedomDoc?. We run our client's business, not tell them how to be a doctor. We strive to help physicians care for their patients without restrictions, barriers, and frustrations – Together, FreedomDocs can help care for everyone.