Quality & Compliance Associate

Job Description: Easterseals NH is excited to announce we are seeking candidates for Compliance Specialist II to support the growing team! This role will lead and advance the organization’s compliance program by driving cross-functional collaboration, overseeing regulatory adherence, and delivering strategic guidance to identify, mitigate, and prevent compliance risks. Qualifications: Associate’s degree in business, healthcare administration, legal studies, or related field required; bachelor’s degree preferred Three to five (3-5) years’ experience in an administrative, regulatory, or compliance support role Professional certification in Healthcare Compliance preferred Proficiency with Microsoft Office, Smartsheet, and Power BI Reporting Previous experience with Electronic Health Record (EHR) reporting and data analytics Ability to handle confidential information with integrity Familiarity with revenue integrity processes or non-profit corporate compliance, desired Excellent written and verbal communication skills. and strong attention to detail Ability to balance regulatory requirements with operational realities Valid driver’s license and reliable transportation Essential Responsibilities: Lead the development and execution of the annual compliance work plan to ensure the program effectively identifies, prevents, detects, and remediates noncompliance risks. Drive cross-functional collaboration to foster a strong culture of compliance and ethical conduct across the organization. Own the compliance policy lifecycle, including proactive planning, review, updates, and renewal to ensure alignment with regulatory requirements and organizational priorities. Develop and deliver comprehensive compliance reports, dashboards, and insights for internal leadership and external stakeholders, including regulatory agencies. Lead compliance audits and investigations, partnering with departments to assess risk, ensure thorough documentation, and track corrective actions to completion. Build and maintain trusted relationships across departments while conducting reviews and investigations, promoting transparency, accountability, and risk awareness. Serve as a subject matter expert, providing guidance on existing and emerging regulatory requirements and their organizational impact. Design and deliver targeted training and education programs to enhance understanding of applicable laws, regulations, and internal policies. Advise on and influence the development and enhancement of policies and procedures to strengthen compliance controls. Oversee intake, triage, and resolution of Compliance Hotline and email reports, ensuring appropriate investigation, documentation and reporting. Provide consultative support in response to compliance-related inquiries, ensuring consistent and risk-aligned guidance. Safeguard confidentiality and ensure proper handling of sensitive and high-risk information Lead PCI compliance efforts, including oversight of PCI DSS adherence, coordination of annual assessments, and partnership with IT and Finance to maintain required controls and documentation. Apply strategic and analytical thinking to identify compliance risks, remove barriers, and implement sustainable, solutions-oriented improvements. Hours: Monday - Friday 8:30am to 5:00pm Compensation: $71,000-$76,000 based on experience, degree, and certifications. We offer a comprehensive benefits package for full-time, eligible employees, including: Medical, Dental, Vision, Life & Disability PTO begins accruing on your first day! Up to 9 paid holidays annually, plus one floating holiday of your choice. For programs that remain open during holidays, staff scheduled to work will receive holiday pay in accordance with program guidelines. 403(b) employer match up to a maximum of 3% Tuition reimbursement after one year of employment Student loan repayment for qualifying degrees after one year of employment Wellness programs: nutritional counseling services, reimbursement programs for weight loss & tobacco cessation We are proud to be a recovery-friendly workplace and a NH Veteran-Friendly Business. To learn more about this role, please click on the blue “Apply Now” button below to submit your application. Schedule time to chat with our Talent Acquisition Specialist, Bill:

Difficulty submitting your application or scheduling time to chat? Become part of a dynamic team dedicated to elevating all abilities, empowering lives, and fostering positive impact in the community. We serve the diverse needs of approximately 18,000 children, adults, seniors, families, and veterans each year. We provide services across two states, and our programs cover areas like early intervention, autism, intellectual and developmental disabilities, adult day and in-home care, behavioral health, family-centered practices for child welfare, housing, and substance use disorders. We help people in New Hampshire and Vermont live their best lives. We are honored to be recognized as a NH Veteran-Friendly Business and a recovery-friendly workplace.