Ordinance Enforcement Officer

Job Description The Ordinance Enforcement Officer administers and enforces City codes and ordinances through investigation, education and enforcement action. Pertinent codes include zoning, housing, signs, noise, public safety, sanitation, property maintenance, parking, nuisance violations, animal control and care and parking ordinances. There is potential for contact with wild animals or wildlife conflicts. The job receives records and responds to complaints through field inspections, investigations and documentation of code violations. The job requires attention to detail, the ability to work independently exercising judgment and initiative, and knowledge of City ordinances. The role also requires excellent communication skills, good organizational and clerical skills, and the ability to write and maintain detailed documentation on violations. It requires maintaining a collaborative and cooperative working relationship with elected and appointed officials, other City employees, other organizations, and the general public. The work environment is an office and outdoor setting that includes exposure to adverse weather conditions. The job is exposed to wild and domestic animals that may be injured or aggressive, including the risk of zoonotic diseases such as rabies. The Ordinance Enforcement Officer may be faced with angry persons and/or confrontation situations. The noise level is generally moderate. Essential Duties and Responsibilities Administers and enforces City codes and ordinances including zoning, housing, land use, signs, noise, public safety, sanitation, property maintenance, nuisance violations, animal control and care ordinances, and parking ordinances. Receives records and responds to complaints by performing field inspections and documenting code violations. Prepares and maintains case files on violations, including written reports, photos, documents, research, letters, notifications, personal contacts, enforcement actions, and related information. Enforces parking ordinances by issuing tickets and booting vehicles. Enters tickets and other enforcement actions in the centralized computer system. Brings properties into compliance through education, abatement, and civil or criminal prosecution as needed. Performs re‑inspections to ensure continuing compliance. Executes enforcement activities, including issuing citations, impounding, and other incident responses. Performs investigations to determine land ownership, actual and/or permitted use, occupation, zoning, and related factors. Prepares cases for civil and/or criminal adjudication. Attends court and testifies on violations as needed. Maintains records and documentation, case files, and a database of inspections, re‑inspections, complaints, violations, enforcement actions, affidavits, compliance, and related enforcement activities. Answers questions and provides information to educate the public on City codes, regulations, and ordinances. Prepares and distributes information to the public and media on code and enforcement issues. Maintains confidentiality and security of information and records. Authorizes euthanasia and euthanizes animals following Shelter policies and procedures. Operates incinerator as needed. Records information and prepares detailed police reports and investigative findings with clearly organized thoughts, using proper sentence construction, punctuation, and grammar. Impartially addresses violations, applying independent judgment and decision‑making. Works with minimal supervision to discharge a large caseload by organizing and prioritizing daily activities. Performs other duties as assigned. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this position at any time. Acceptable Experience, Training, Licenses and/or Certifications High school diploma or GED required. Associate’s or Bachelor’s degree in criminology, criminal justice, or a related field is preferred. Idaho state driver’s license required. Successful completion of Police Department background check, CVSA, and drug screening is required. One (1) to two (2) years of experience in public contact work of an investigative or enforcement nature. Hiring Note This position requires a euthanasia technician certification within six (6) months of hire. Failure to acquire this certification by the established date will violate the terms of the position and result in layoff from the position. Classification Requirements The requirements listed below are representative of the minimum knowledge, skill, and/or ability required for an individual to satisfactorily perform each essential duty and be successful in the position. Knowledge Of City, state, and other applicable codes, ordinances, regulations, and standards. Methods, techniques, and objectives of performing inspections and investigations and animal care and control, including injured and aggressive animals. Basic domestic and wild animal behavior traits and patterns. Method and techniques of providing medical evaluation and basic treatment to animals, including shots and vaccinations, wound treatment, and general health evaluations. Basic animal first aid procedures, including humane euthanization. Operation of specialized animal control and capture equipment, including incinerator. Operation of two‑radio equipment. Operation of basic office equipment. Operation of a personal computer and job‑related software applications. Constitutional regulations and requirements for court evidence collection and documentation. Customer service methods, techniques, and objectives. Civil and criminal court processes and legal terminology. Physical layout, locations, and geography of the City. Operation of basic office equipment including a personal computer and job‑related software applications. Federal regulations and City policies regarding safe work practices. Skill And Ability To Enforce City codes and ordinances. Provide animal control, welfare, and safety services and enforce City animal licensing and control ordinances. Perform field inspections, respond to complaints, and document code violations. Perform investigations to determine land ownership, responsible party information, actual and/or permitted use, occupation, zoning, and related factors. Perform enforcement activities, including issuing citations, impounding, and other incident responses. Testify in court, as needed. Prepare for and attend civil and/or criminal cases related to code violations. Maintain records and documentation. Patrol for stray, injured, abandoned, and dead animals. Answer questions and provide information to the public on City codes, regulations, and ordinances. Maintain confidentiality and security of information and records. Prepare, present and distribute information to the public and media on code and enforcement issues. Operate a motor vehicle. Operate a two‑way radio. Operate basic office equipment including a personal computer and job‑related software applications. Perform duties accurately and efficiently under time‑sensitive deadlines. Perform multiple tasks simultaneously, including handling interruptions, and return to and complete tasks in a timely manner. Maintain a collaborative and cooperative working relationship with elected and appointed officials, other City employees, and the public. Maintain a professional demeanor at all times, including in situations where persons are angry, upset, or confrontational. Respond to situation firmly, courteously, tactfully and with respect for the rights of others. Communicate effectively, both orally and in writing, in the English language at a level necessary for efficient job performance. Complete assignments in a timely fashion; understand and comply with all rules, policies and regulations. Perform all duties in accordance with City policies and procedures with regard for personal safety and that of other employees and the public. Physical Requirements While performing the duties of this classification, the employee is frequently required to stand, walk, sit, stoop, kneel, bend, use hands to handle materials, keyboard or type, reach with hands and arms, operate job‑related office equipment, and operate a motor vehicle. The employee must occasionally lift and/or move up to 50 pounds with assistance. Sufficient visual acuity and hearing capacity to perform the essential functions and interact with the public is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Company Description Nestled in the foothills of the majestic Rocky Mountains, Pocatello offers a perfect blend of work and play. With a semi‑arid climate, you can experience the best of all four seasons, from hiking and skiing to fishing and camping. Plus, you’re just a short drive away from Yellowstone National Park, Grand Teton National Park, Lava Hot Springs, and other must‑visit destinations. All job offers are contingent upon successful completion of a criminal background check. #J-18808-Ljbffr