Supportive Housing Security Officer (Unarmed - Level II)

Job Description

Job Description

Description:

 

Strategic Security Services TX, LLC is hiring professional, dependable, and customer-focused Level II Security Officers for an unarmed assignment at a 24/7 supportive housing community in Austin, TX, near the Mueller area, Airport Blvd., and I-35.

This position primarily involves observing and reporting, residential security, reception monitoring, routine foot patrols, incident documentation, and resident interaction. Officers are expected to maintain a visible security presence while treating residents, visitors, and staff with professionalism and respect.

Primary Responsibilities:

• Conduct routine foot patrols approximately every 30 minutes.
• Monitor entrances, common areas, and residential activity.
• Observe, document, and report disturbances, suspicious activity, and safety concerns.
• Complete Daily Activity Reports (DARs) and incident reports.
• Utilize ECHO-911 digital radios, dispatch, and reporting systems.
• Assist with minor property tasks, including locking and unlocking laundry facilities and common areas.
• Provide professional customer service and utilize effective de-escalation techniques.
• Coordinate with property management, dispatch, and emergency responders as needed.
• Maintain a professional and visible security presence throughout the assigned shift.
• Properly wear, operate, and utilize company-issued body-worn cameras in accordance with company policies, post orders, and applicable procedures.

Available Schedules:

Schedule A – Weekday Evening (40 Hours/Week)
Monday–Friday: 4:00 PM – 12:00 AM
Potentially filled by an existing officer; applications may still be considered.

Schedule B – Weekday Overnight (40 Hours/Week)
Monday–Friday: 12:00 AM – 8:00 AM
Off Saturday and Sunday

Schedule C – Weekend Day/Evening (20 Hours/Week)

Saturday and Sunday: 12:00 PM – 10:00 PM

Schedule D – Weekend Overnight (20 Hours/Week)
Saturday and Sunday: 10:00 PM – 8:00 AM

Compensation:
Starting pay is no less than $18.00 per hour. Higher compensation may be available based on experience, qualifications, and final account arrangements.

Anticipated Start Date:

November 15, 2026. Interviews, training, licensing (if applicable), and onboarding will take place prior to deployment. The start date may be adjusted slightly based on the property's security transition and operational needs.

Both full-time and part-time opportunities are available. Applicants should indicate their preferred schedule during the application process.

Requirements:

 

• Active Texas Level II Non-Commissioned Security Officer License OR willingness to obtain one before deployment. Company-provided training and licensing assistance are available for qualified applicants.
• Must be at least 18 years of age.
• High school diploma or GED preferred.
• Reliable transportation and consistent attendance.
• Ability to pass required background checks and screening.
• Ability to stand and walk for extended periods while conducting routine foot patrols.
• Strong written and verbal communication skills.
• Ability to accurately document incidents and daily activities.
• Professional appearance, sound judgment, and excellent customer service skills.
• Strong conflict resolution and de-escalation abilities.
• Ability to remain calm and professional during stressful situations.
• Comfortable working evenings, overnight shifts, weekends, and holidays as scheduled.
• Ability to operate digital radios, smartphones, and electronic reporting systems. ECHO-911 training provided.
• Prior security, residential, hospitality, or supportive housing experience preferred but not required.
• Must follow all company policies, post orders, and client procedures.