Hospitality Manager

Our Passion is Food! At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people! Job Summary The Hospitality Manager oversees the planning and execution of on- and off-premise events, with a strong focus on food service and catering operations, to ensure an exceptional guest experience. This role manages all aspects of event hospitality, including menu planning, service standards, staffing, logistics, and vendor coordination. The ideal candidate demonstrates strong organizational skills, attention to detail, and the ability to manage multiple events simultaneously while delivering outstanding customer service. Success in this role requires excellent communication, relationship-building with clients and vendors, and effective collaboration with culinary, service, and operations teams. Key Responsibilities Manage food service kiosk and quick service outlet Partner with clients to define event scope, expectations, and budget Collaborate with chefs to plan menus aligned with client needs Coordinate and manage event logistics from planning through execution Negotiate vendor contracts and manage external partnerships Lead, train, and schedule catering and event staff Delegate execution responsibilities and ensure event standards are met Serve as the primary liaison between clients, culinary teams, vendors, and internal stakeholders Monitor budgets, financials, and administrative records Conduct post-event reviews to ensure quality and identify improvements Resolve client concerns promptly and maintain strong client relationships Ensure timely and accurate billing and payment processing Preferred Qualifications 3 to 5 years of experience in hospitality or catering management Strong leadership experience managing teams and events Excellent customer service and client-facing skills Highly organized with strong time management and multitasking ability Effective verbal and written communication skills Experience with budgeting, P&L, and forecasting Ability to work independently in a fast-paced environment Strong problem-solving and decision-making skills Experience hiring, training, and developing staff Proven ability to build relationships with clients, vendors, and culinary teams Apply to Bon Appetit today! Bon Appetit is a member of Compass Group USA. Benefits Medical Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Employee Assistance Program Flexible Spending Accounts (FSAs) Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Bon Appetit maintains a drug-free workplace. #J-18808-Ljbffr