Certified Senior Medical Assistant - Gastroenterology (Sugar Land)

Overview Come lead with us at Houston Methodist Specialty Physician Group. At Houston Methodist, the Senior Medical Assistant Certified (Sr. MA) position functions as an expert with highly competent knowledge in technical and advanced examinations and treatments. The Sr. MA communicates effectively and carries out delegated medical assistant level tasks under the direct supervision of a Physician and/or Registered Nurse for assigned patient populations, providing high quality support of patient care and services. This position oversees appropriate scope of practice (i.e. Hand Hygiene Validator, EMR super-user). The Sr. MA assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. This role also performs general administrative duties in accordance with CLIA, HIPAA, NCQA and government standards, as well as company policies and procedures. The Sr. MA participates in patient care under the direction of a physician and within the scope of a medical assistant. The position may also schedule patient appointments, ensure medical necessity compliance, and verify eligibility for care. The Sr. MA may independently serve as preceptor and clinical resource to Medical Assistants, training and orienting others as appropriate. Qualifications Education High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) Experience Five years medical assistant experience with highly complex, chronic disease management or in a specialty discipline Licenses and Certifications Required: Certified Medical Assistant through AAMA, NAHP, NCCT, NHA or Registered Medical Assistant or EMT BLS - Basic Life Support or Instructor (AHA) - American Heart Association Preferred CPT – Certified Phlebotomy Technician (ACA) Skills and Abilities Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations Sufficient proficiency in speaking, reading, and writing English to perform essential functions, especially with regard to activities impacting patient or employee safety or security Ability to effectively communicate with patients, physicians, family members and co-workers with a customer service focus and positive language Knowledge of medical practice and patient care and ability to assist with examinations, diagnostic and treatment procedures; knowledge of medical equipment and instruments Skill in developing and maintaining clinical quality assurance to maintain accurate medical records Demonstrates a learning attitude toward solving problems, using good reasoning and judgment Provide safe patient-centered, compassionate and competent care Proficient in computer skills for documentation and work-related purposes Completes required continuous training and education, including department-specific requirements; maintain current certifications Ability to establish and maintain effective working relationships with patients, medical staff, coworkers and the public Ability to work with peers in a team situation Understand patient population as it relates to clinical disease process Proficient in computer skills for documentation and work-related purpose Demonstrates advanced assessment competencies appropriate for level of practice Essential Functions People Essential Functions Role models and promotes a positive work environment that actively assists interprofessional care team to achieve optimal department results. Lead and initiate problem resolution within the work unit. Facilitate teamwork by anticipating the need for assistance and responding positively to requests for assistance. Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. Teaches peers to think critically by verbally expressing rationale for decisions; follows up consistently. Facilitates open, professional communication to achieve mutual understanding. Independently executes the duties and responsibilities of preceptor, serves as a clinical resource in the department, guiding and mentoring colleagues’ thought processes to provide optimal patient care. Provides structured feedback with examples. Service Essential Functions Provides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership. Manages pre-visit planning workflow, including completing or requesting appropriate documentation. In collaboration with the provider team, anticipates the needs of the specific patient population. Obtains and documents vital signs, chief complaints, medication review, and medical/social history; documents in the patient’s EMR. Records care administered, diagnostic measurements, treatments, and procedures in accordance with policies and procedures. Follows up with patients as appropriate to ensure compliance with recommendations, medications, lab/x-ray results, and visits. Encourages MyChart activation and utilization. Coordinates care with hospital, ED, consulting physicians, and community resources as appropriate; handles patient inquiries. Role models behaviors and skills to improve patient satisfaction scores through peer-to-peer accountability. Quality/Safety Essential Functions Reports observations and problems of patients to the physician and/or nurse. Recognizes abnormal clinical findings and reports them appropriately. Maintains patient privacy and safety. Performs routine tests such as EKG, rapid strep, urinalysis, and urine pregnancy tests. Sterilizes instruments and equipment; prepares, cleans, and maintains exam and treatment rooms, supplies and equipment. Finance Essential Functions Uses resources efficiently; stocks exam rooms, takes inventory, and orders supplies. Manages time effectively and prioritizes daily tasks; coordinates with colleagues to meet department demands. Growth/Innovation Essential Functions Develops skills of team members and supports ongoing educational activities at a department level. Participates in professional development and performance improvement activities. Offers innovative solutions through performance improvement participation. Keeps My Development plan up to date. Supplemental Requirements Work Attire Uniform: Yes Scrubs: Yes Business professional: No Other (department approved): Yes On-Call Note that employees may be required to be on-call during emergencies (e.g., disaster, severe weather events). On Call: No Travel Travel specifications may vary by department. May require travel within the Houston Metropolitan area: Yes May require travel outside Houston Metropolitan area: No Required Certified Medical Assistant through AAMA, NAHP, NCCT, NHA or Registered Medical Assistant or EMT BLS - Basic Life Support or Instructor (AHA) - American Heart Association Preferred CPT – Certified Phlebotomy Technician (ACA) Houston Methodist is an Equal Opportunity Employer. #J-18808-Ljbffr