Retail Guest Relations Ambassador

Job Description

Job Description

Retail Guest Relations Ambassador – Lawrenceburg, KY

Kelly Services is seeking an enthusiastic and reliable Retail Guest Relations Ambassador to join our client’s Visitor Center team in Lawrenceburg, KY. As the welcoming face of the retail environment, you will be responsible for delivering superior guest service, ensuring every visitor enjoys an outstanding and memorable experience. This role blends retail and hospitality operations, requiring teamwork and adaptability in a lively atmosphere.

Location: Lawrenceburg, KY
Pay Rate: $16.95/hour
Schedule: 40 hours/week

• Monday, Wednesday, Thursday, Friday, Saturday: 8:15 AM – 5:00 PM
• Sunday: 11:15 AM – 4:30 PM

Key Responsibilities:

• Greet, guide, and assist retail guests with sales, reservations, and transactions
• Process payments, handle cash, manage inventory, and support merchandise displays
• Respond promptly to guest questions, provide facility tours, and resolve customer concerns professionally
• Support event set-up, maintain facility cleanliness, and assist with logistics
• Participate in retail marketing activities and maintain food safety and quality standards
• Process online retail orders and provide excellent follow-up

Qualifications:

• High school diploma or GED required
• Entry-level experience in retail, hospitality, or customer service
• Must meet minimum age requirements: 21+ (or 18+ per local regulations)
• Strong communication skills, basic math, and computer proficiency
• Valid driver’s license with a clean driving record
• Ability to work flexible hours, lift up to 50 lbs, and pass background and drug screening
• Willingness to travel occasionally for training or meetings
• No supervisory duties

Preferred Qualifications:

• Experience in tourism, retail guest services, or sales
• Product knowledge is an asset

Work Environment:
This position involves both indoor and outdoor activity, with exposure to dynamic retail and production settings. Physical stamina and adaptability are required. Reasonable accommodations will be provided as needed.

If you are passionate about creating memorable guest experiences and thrive in a retail setting, apply with Kelly Services today. We look forward to connecting with you!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.