Account Manager - State Farm Agent Team Member

Benefits 401(k) matching Bonus based on performance Health insurance Opportunity for advancement Paid time off Training & development Account Manager – Insurance Service with In-Book Sales Opportunity Bill Knight State Farm Agency Job Type: Full-Time Location: In-Office Deliver Outstanding Service. Build Trusted Relationships. Support Agency Growth. The Bill Knight State Farm Agency is seeking an Account Manager who excels at customer service and relationship management, while also being comfortable identifying and acting on in‑book sales opportunities. This is an in‑office role ideal for a service‑driven professional who understands that exceptional service naturally leads to meaningful coverage conversations. You’ll serve as a trusted point of contact for existing clients—resolving needs, anticipating coverage gaps, and helping ensure policyholders are properly protected. While this is not a high‑pressure sales role, the ability to pivot from service to sales in a consultative, needs‑based way is essential. This position is licensing‑contingent. Candidates must obtain Property & Casualty and Life & Health licenses. Full licensing support is provided, and formal in‑office training will begin once the Property & Casualty license is obtained. Role Overview As an Account Manager, you will support and retain the agency’s existing book of business while contributing to growth through policy reviews, cross‑selling, and relationship‑based recommendations. Success in this role is measured by service quality, retention, and your ability to identify appropriate coverage enhancements that benefit the client. What You’ll Do Serve as the primary in‑office point of contact for existing clients, providing prompt and professional service. Answer coverage questions and explain policies in a clear, customer‑friendly manner. Assist with policy changes, renewals, billing questions, and service requests. Support clients through the claims process and follow up as needed. Conduct proactive policy reviews to identify coverage gaps and in‑book sales opportunities. Recommend additional products when they align with customer needs. Maintain accurate documentation and ensure compliance with agency and regulatory standards. Collaborate closely with team members to deliver a consistent, high‑quality customer experience. What We’re Looking For Strong customer service and relationship‑building skills. Ability to naturally pivot from service to sales using a consultative approach. Willingness to obtain Property & Casualty and Life & Health licenses (full support provided). Excellent verbal and written communication skills. Detail‑oriented, organized, and dependable. Professional, client‑focused mindset. What We Offer Competitive base salary plus commission and performance bonuses. Full licensing guidance and support from day one. Structured in‑office training after Property & Casualty license is obtained. Stable, service‑focused role with long‑term growth opportunities. Supportive agency culture built on accountability, teamwork, and quality service. A meaningful career helping individuals and families protect what matters most. Ready to Grow with a Service‑Driven Agency? If you take pride in delivering exceptional service and want a role where strong relationships lead to growth opportunities, we’d love to hear from you. #J-18808-Ljbffr Bill Knight - State Farm Agent