Customer Service Specialist
$18 per hourFull-time
RemX
Job Description
Job Description
RemX has an immediate opening for a Customer Service Specialist. This is a great opportunity to work for a leading freight forwarder located in Richmond, VA.
Shift: 8:30 am- 5:00 pm Monday-Friday or 9 am-5:30 Monday-Friday
Location: 100% onsite in Midlothian, VA
Pay: $18/hr
The Customer Service Specialist is responsible for updating and providing shipment updates to customers through different communication channels.
- Update shipment notes with current status via tracking, tracing and monitoring.
- Data entry of customer shipment information into various databases
- Updating and processing billings
- Stay aware of provider updates by monitoring the Web, fax, email and telephone
- Maintain customer and provider files
Qualifications
- High school diploma or equivalent
- 1+ years of relevant experience, transportation or freight forwarding experience preferred but not required
- Ability to manager multiple pressing priorities in a fast paced environment
- Possess excellent verbal and written communication skills.
Vacancy posted 1 day ago
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