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Senior IT Service Management Lead Remote

CSAA

CSAA Insurance Group seeks a Senior Manager, IT Service Management - Remote to lead enterprise ITSM strategy, governance, and continuous improvement. You will shape policies across Incident, Problem, Change, and Asset management while coordinating with IT and business leaders to align services with risk, regulatory requirements, and customer outcomes.

You will drive a mature ITSM operating model, lead cross-functional initiatives, and report on major incidents and service restoration progress in

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Vacancy posted 8 hours ago
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