Market Manager
EssilorLuxottica SA
Market Manager
Brand: Oakley Location: Los Angeles, CA, US, 90017 Position: Full-Time Total Rewards: Benefits/Incentive Information At Oakley, we believe everyone in the world can and will become better. We're cultivating a safe and inclusive environment where all voices can evoke meaningful and purposeful change. When you're free to be the best version of yourself is when you can Be Who You Are. With us, you'll be part of a team that's influencing athletes, whether they're running in your neighborhood or standing on an Olympic podium. Together we bring the latest in advanced eyewear technology and apparel innovation to our athletes and our customers. Every day at Oakley is a chance to grow, go further and achieve more. Oakley is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.
General Function
As a Market Manager you will act as an ambassador for Oakley with the aim to educate and push the boundaries of what is possible through elevating performance of the stores within a given Market. As a business leader within Oakley Retail, you will support the Market to succeed on all key objectives and will lead the team to exceptional business performance through customer experience, talent management and development, and execute flawless retail operations and brand standards.
Major Duties And Responsibilities
Lead and inspire a Market of up to 10 Store while also being responsible for meeting company objectives within their Home Store. Develops and implement strategies to maximize sales, meet/exceed goals and objectives Promotes a training and learning environment that encourages exceptional customer interactions through the flawless delivery of the Oakley customer experience Keeps the customer at the core when building strategic plans in partnership with the Regional Manager to achieve business outcomes. Creates an environment of shared wins through coaching, developing, mentoring, and inspiring the team to enhance store performance and achieve goals. People work for people – uses this philosophy to grow careers, encourage teamwork, and retain talent through a development-focused environment. Manages store staffing levels by networking, recruiting, and hiring top talent to deliver the brand experience. Inspires team growth through individual development plans to promote an environment of accountability through performance management. Creates a fun, inspiring, and inclusive environment that reflects the brand culture. Continually coaches and develops the store teams to ensure consistent and impeccable execution of current brand initiatives. Leverages customer feedback to coach others to further enhance the customer experience. Sets expectations, monitors and measures performance. Holds the team accountable for achieving results, including operational process and procedures in partnership with the Regional Manager Travel: 90% (in market and supporting greater region as needed)
Basic Qualifications
Bachelor's degree or equivalent experience 3+ years of previous Multi Unit leadership experience managing sales, P&L, inventory, operations and customer service Must have a flexible schedule and the hours necessary to open and/or close the store, including nights, weekends and holidays Proven track record of selecting high-performing talent and ability to develop compelling development plans Ability to be an ambassador and protect the integrity of Oakley Strong product knowledge. Curious about new merchandise and fashion trends Ability to motivate, coach, and inspire others
Preferred Qualifications
Previous multi-unit retail experience is preferred
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