Lab Project Coordinator

Project Coordinator I

The Project Coordinator I provides administrative and operational support to the Project Management Team, serving as a key liaison between project management and sample receiving/log-in teams. This role ensures accurate project intake, documentation, and coordination to support successful client project execution. The Project Coordinator I also assists with scheduling, data entry, client communications, and cross-functional collaboration.

Job Duties:

• Greet walk-in clients; provide basic drop-off instructions (bottles, labeling, turnaround time).
• Answer phones, route calls, take messages.
• General office administration tasks
• Learn the lab's common tests/services well enough to guide clients and direct inquiries correctly.
• Prepare/verify chain-of-custody (COC) paperwork and basic client documentation.
• Sample receiving/log-in:
  • Check labels, dates/times, preservation/temperature, paperwork; enter samples into LIMS, assign lab numbers, label/stage, refrigerate when required.
  • Flag intake issues (missing info, wrong containers, hold-time/preservation problems) and escalate.
  • Maintain front desk supplies/forms, sample containers, and a clean organized reception area.
• Prior reception or customer service experience
• Prior laboratory experience preferred
• Working knowledge of Excel, Outlook, and Word

Pay Rate: $20/hour

Required Skills/Abilities:

• Strong customer service
• Clear communication
• Detail-oriented
• Organized
• Comfortable with data entry and procedures
• Ability to multitask

Education and Experience:

• Bachelor's degree in business administration, chemistry, biology, or a closely related field;
• One (1) year of customer service experience; OR an equivalent combination of education, training, and experience

Physical Requirements:

• Ability to lift 30-40lb coolers

Key Benefits Include:

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• 401(K) Plan with Competitive Match
• Continuing Education and Tuition Assistance
• Employer-Sponsored Disability Benefits
• Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off (PTO), Paid Holidays, & Bonus Floating Holiday (if hired before July 1st)
• Profit Sharing or Individual Bonus Programs
• Referral Program
• Per Diem & Paid Travel
• Employee Discount Hub

EEO Commitment: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ethnicity, sex, pregnancy, sexual orientation, gender identity/expression, including transgender identity, religion, disability, age, genetics, active military or veteran status and any other characteristics protected under applicable federal or state law.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.