Guest Service Agent
CHM Hotels, Inc.
Guest Service Agent
CHM Hotels is committed to providing excellent services that make a good stay great and are seeking a Guest Service Agent for our National City location to help us achieve our mission. At CHM hotels, there are many benefits such as employee discounts and much more. We seek a Guest Service Agent who is passionate about making a good stay great and willing to work together to get the job done.
JOB SUMMARY
The Guest Service Agent assists hotel guests by registering and assigning rooms, issuing room keys, making and confirming reservations, and presenting statements and collecting payments from departing guests.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Greet, register, and assign rooms to guests and checkout guests following established Company procedures and policies; ensure that all guests sign a guest registration card and provide a credit card or other method of payment
- Communicate all hotel policies to guests and answer any questions regarding policies
- Be familiar with room locations, types of rooms, and room rates
- Answer, screen, and forward phone calls, take messages, and schedule/change reservations
- Answer inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions
- Communicate guest needs and facility issues to housekeeping and/or maintenance staff
- Resolve guest issues quickly, efficiently, courteously and professionally, and refer issues to management when necessary
- Other duties as assigned
REQUIRED SKILLS AND ABILITIES
- Service-Oriented - Actively looking for ways to help people
- Time Management - Managing one's own time and the time of others
- Adaptability - Ability to adapt to changing situations
- Prioritization - Must be able to adjust to changing priorities and complete multiple projects despite interruptions
- Availability to work a flexible schedule including weekends, and holidays
EXPERIENCE - EDUCATION
- High school diploma or equivalent preferred
- Minimum of six (6) months of customer service experience preferred
- Proficiency with Microsoft Office including Word, Excel, and Outlook
- Proficiency with OPERA preferred
- Prior experience in the hospitality industry with brand experience preferred
CHM Hotels participates in E-Verify
CHM Hotels, Inc.Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Guest Service Agent in National City, CA vacancy
- ...Guest Service Agent CHM Hotels is committed to providing excellent services that make a good stay great and are seeking a Guest Service Agent for our National City location to help us achieve our mission. At CHM hotels, there are many benefits such as employee discounts...SuggestedWork at officeFlexible hours
CHM Hotels
National City, CA4 days ago - ...Pyramid Global Hospitality - - Responsibilities: Greet guests and create memorable first impression; Assist with luggage and escort to room/check-in; Provide hotel information and local area guidance; Escort guests to front desk for check-in and guide to amenities; Collaborate...SuggestedLocal area
Pyramid Global Hospitality
San Diego, CA2 days ago - ...Front Desk Agent Perform all desk related functions including but not limited to checking guests in and out, making room reservations, giving recommendations, and providing... ...with all inquiries in connection with hotel services, in-house events, directions, local...SuggestedLocal areaShift work
- ...Guest Service Agent Bartell Hotels is San Diego's largest independent hotel owner-operator with a sharp focus on employees, customers and community. This diverse collection of properties reflects Southern California's natural beauty, love for active lifestyles and exceptional...SuggestedLocal area
- ...of incredibly friendly people who are committed to exceeding guest expectations every day. The Bartell Hotels culture emphasizes... ...Join us at Sheraton La Jolla Hotel in La Jolla, CA as a Guest Service Agent and embark on a journey where dreams become reality. As the orchestrator...Suggested
Bartell Hotels, a CALP
San Diego, CA11 days ago $21 per hour
Guest Services Agent Position at AC Hotel San Diego Downtown Gaslamp Quarter, part of Pyramid Global Hospitality. Roles & Responsibilities Welcoming guests upon arrival, creating a memorable first impression. Assisting with luggage handling and escorting guests to their...Hourly payLocal areaFlexible hoursShift work- ...Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are looking for a customer-focused Guest Service Representative to join our team! You are the face of our hotel, leaving both a first and last impression on all our guests. As...Flexible hours
$17 - $18 per hour
...growing fast ). With a dynamic mix of full-service and focused hotels across major cities,... ...properties means we're everywhere our guests need us to be. But here's the thing-we... ...role is all about The Guest Services Agent (GSA) is responsible for consistently...Temporary workPart timeSeasonal workWork at officeLocal areaShift workWeekend workDay shiftAfternoon shiftSonesta International Hotels
San Diego, CA3 days ago$19.5 - $20.5 per hour
...The Wayfarer San Diego is looking for an outstanding Guest Service Agent to join our team! Our Guest Service Representatives are hands-on, team-oriented professionals with high standards and are driven to exceed our guest’s expectations on a daily basis. Core functions...Hourly payPart timePacifica Hotels
San Diego, CA3 days ago$17 - $18 per hour
...Guest Services Agent The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations...Temporary workPart timeSeasonal workWork at officeLocal areaShift workWeekend workDay shiftAfternoon shiftsonesta
San Diego, CA3 days ago$40 per hour
...Guest Service Agent The team at the Hilton San Diego Bayfront is currently seeking their next Guest Service Agent to join the team. The ideal candidate will possess the following qualifications: A minimum of 1 year of customer service experience. Availability...Local areaWorldwideFlexible hoursNight shiftAfternoon shift$17 - $18 per hour
....and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta... ...value, and amazing hospitality to every guest, every stay, across 1000+ properties in... ...Job Description The Guest Services Agent (GSA) is responsible for consistently delivering...Temporary workPart timeSeasonal workWork at officeLocal areaShift workWeekend workDay shiftAfternoon shift- ...Full-Time: Guest Services Agent San Diego - Hilton Garden Inn/Homewood Suites 2137 Pacific Hwy, San Diego, CA 92101, USA 19.00-20.00 per hour Hourly Full Time Location: Hilton Garden Inn & Homewood Suites San Diego Downtown/Bayside Managed by: Lodging...Hourly payFull time
$25 per hour
...pits and so much more. We are excited to welcome a new Front Desk Agent to our Mission Bay Family. The JOB: As a Front Desk Agent you... ...Agent is a highly visible role in which you directly impact the guests stay and have the ability to create memories that will last a lifetime...Hourly payFlexible hours- ...Extended Stay - - Responsibilities: Assist guests and answer phones; Check guests in and out and process reservations and payments; Maintain front desk area and breakfast display; Handle cash, credit card, and city ledger accounts; Promote ESA brand and provide accommodations...
Extended Stay
San Diego, CA2 days ago $20 per hour
...Joy Creator Position At Nothing Bundt Cakes At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play...Hourly payCasual workFlexible hoursAfternoon shift- At Nothing Bundt Cakes , we refer to our guest services representatives as Joy Creators ! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right...Casual workFlexible hoursAfternoon shift
- ...Guest Services Representative The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking...Weekly payPart timeLocal areaAll shifts
$20.5 per hour
...Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our hospitality...Hourly payFull timeTemporary workFlexible hoursLife Time Fitness
Chula Vista, CA2 days ago- Marriott Del Mar in San Diego is seeking a Concierge to enhance guest experiences by providing information on services, arranging reservations, and delivering personalized assistance to guests. This role supports the Front Office team, greets guests professionally, handles...
- Extended Stay America is seeking a Guest Services Representative to welcome guests, process check-ins/outs, handle payments, and maintain front desk operations in line with company standards. You will answer phones, assist with reservations, ensure safety and security...
- POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests...Weekly payMinimum wageFull timeTemporary workLocal areaAll shiftsFlexible hours
- POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests...Weekly payMinimum wagePart timeLocal areaAll shifts
- Best Western Plus Hacienda Hotel in San Diego is seeking a Guest Experience Agent to blend front desk, concierge, and hotel ambassador duties. You will welcome guests, assist with check-ins and check-outs, and provide personalized recommendations to enhance their stay....Local areaWeekend work
- POSITION PURPOSE AND SUMMARY The Guest Services Representative(“GSR”) position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests...Weekly payMinimum wagePart timeLocal area
$20.5 per hour
...Membership Concierge III-PTThe Membership Concierge III-PT delivers the highest quality customer service to all members and guests. In this role, you will actively promote Life Time to prospective members, assist with the buying experience and directly contribute to the...Hourly payFlexible hoursLife Time Fitness
Chula Vista, CA12 hours ago$17.75 - $18 per hour
...Cashier / Guest Service Representative The Cashier / Guest Service Representative is the primary point of contact for guests. We are looking for cashers who enjoys working with the public and has a friendly, outgoing personality. The ideal candidate provides exceptional...Hourly payFlexible hours- ...our team! As a Concierge, you will provide exceptional customer service to our residents, ensuring their needs are met and exceeding... ...opportunity. Responsibilities: Greet residents and guests in a friendly and professional manner Respond to resident requests...Part time
Westmont Living
Chula Vista, CA4 days ago - ...Our jobs aren't just about setting up tables and chairs for our guests to use during a banquet or meeting. Instead, we want to create... ...Support Experts take the initiative and deliver a wide range of services that allow our events to go off without a hitch. Whether...Work experience placementLocal area
Marriott International Inc
Chula Vista, CA2 days ago $20.5 per hour
...Membership Concierge III-PT The Membership Concierge III-PT delivers the highest quality customer service to all members and guests. In this role, you will actively promote Life Time to prospective members, assist with the buying experience and directly contribute to...Hourly payFull timeTemporary workFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Agent. Be the first to apply!
Related searches
- guest services associate National City, CA
- guest service National City, CA
- seasonal guest services representative
- overnight guest service representative
- guest services agent winter seasonal
- guest services representative
- hotel guest service agent
- hotel concierge
- guest service ambassador
- overnight guest services associate