Problem Manager: ITIL Root-Cause Expert for IT Infra
$94.1k - $132.5kASM Research, An Accenture Federal Services Company
A technology consulting firm is seeking a Problem Manager to oversee the lifecycle of IT problems, ensuring root causes are identified and permanent fixes are implemented. The role requires a Bachelor's degree and over 4 years of experience in problem management, along with strong ITIL knowledge. The ideal candidate will manage multiple issues, develop process improvements, and collaborate closely with incident management teams to enhance system stability and performance. A competitive salary range of $94,100 - $132,500 is offered, reflecting the importance of this role. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company
$62.2k - $105.7k
...Position Overview The Incident Manager oversees the end‑to‑end lifecycle of IT incidents in an... ...incident trends, facilitating root‑cause reviews, and... ...management workflows and ITIL‑aligned practices. Monitor... ...integrate lessons learned into problem and change management...SuggestedContract workWork experience placementWork at office$94.1k - $132.5k
The Problem Manager is responsible for identifying, analyzing... ...problems within the IT infrastructure to prevent... ..., ensuring that root causes are identified and permanent... ...understanding of ITIL frameworks and best practices... ...tools and systems Expert-level root cause...SuggestedPermanent employmentContract workWork at office- ...integrations—aligned to best‑practice standards. Discovery & Root‑Cause Analysis: Diagnoses underlying issues and uncovers business... ...discussions that highlight measurable business impact. Strategic Problem Solving: Intuitively grasps complex challenges and proposes...Suggested
- ...Role Overview IT Support Manager – responsible for leading and coaching a... ...recurring support incidents through root‑cause analysis and automation.... ...Incident, Request, Problem, and Change Management processes... ...experience and familiarity with ITIL best practices. Proficiency...SuggestedPermanent employmentRemote work1 day per week
- ...The position of Project Manager I is a professional individual who... ...needs, identifying the clear root cause of process issues. Clear and... ...Ability to quickly troubleshoot problems that may arise & ability to... ...operations Experience in managing IT & Business focused projects...SuggestedTemporary workWork at office
$70 - $75 per hour
...contract-to-hire What you’ll be doing Develop and manage detailed project plans, timelines, dependencies and... ...resolved in a timely and effective manner. Be a problem solver - go deep into issues, identify root causes, provide solutions and help unblock teams quickly....Contract work$79.4k - $135k
...Position Overview The Incident Manager, Mid leads the full lifecycle of IT incidents and service... ...in accordance with ITIL‑aligned procedures. Serve... ...‑incident reviews, drive root cause follow‑up with resolver teams... ...response while integrating with problem and change management....Contract workWork experience placement$90k
...Lead end-to-end incident management operations through the Command... ...post-incident reviews and root cause analysis (RCA),... ...0+ years of experience in IT operations, incident management... ...environments. Strong knowledge of ITIL‑based incidents, problems, and change management...Contract work- ...leading staffing agency is looking for a remote Service Desk professional to support IT service delivery. Candidates should have at least 2 years of experience in customer service focused on ITIL methodology and troubleshooting skills in Microsoft Windows, along with...Remote work
$50 per hour
IT Service Delivery Manager - Operations Support (NC, Temp to Hire) Position IT Service Delivery Manager... .... The manager owns Incident, Problem, Change, and Release processes, champions... ...rate. Lead major incident command, root cause analysis, corrective actions, and executive...Full timeTemporary workCasual workWork at officeRemote workAfternoon shift- The Incident Manager, Senior leads major incident response... ...enterprise and federal IT environments. This role... ...requires strong ITIL 4 expertise, cross‑functional... ...activities with Problem Management, Change Enablement... ...post‑incident reviews, root‑cause summaries, and long‑...Contract workWork at office
$76 per hour
What This Opportunity Involves Design original computational physics problems that simulate real physics research workflows; Create problems requiring Python programming to solve (using Numpy, SciPy, Sympy); Ensure problems are computationally intensive and cannot be...Hourly payFreelance10 hours per week$55 per hour
...You can earn up to $55/hour with fully remote, flexible, part-time freelance work contributing to the future of AI in mechanical engineering. Ideal candidates will have significant experience and ability to design complex engineering problems. #J-18808-Ljbffr MindriftRemote jobPart timeFreelanceFlexible hours$58.1k - $83.38k
...performance of enterprise IT systems and services to... ...Conduct structured root cause analysis on recurring performance... ...root cause analysis, problem-solving techniques,... ...in IT service management, data analytics, or monitoring... ...platforms (e.g., CPA, ITIL Foundation). Familiarity...Contract workWork at officeRemote work$84.9k - $154.5k
...service desk functions. This role manages weekly day-to-day service desk... ...~ Bachelor's degree in IT, Business Administration, or related... ...~ Strong understanding of ITIL principles and processes ~ Proficiency... ...ITSM platforms ~ Excellent problem-solving and technical...Contract workWork at officeShift work$100k - $122.6k
...The IT Configuration Analyst provides configuration management leadership to ensure the configuration management... ...incident, change, and problem management. The... ...improve traceability, root cause analysis, and reporting... ...instructions, aligning them with ITIL practices and...Contract workWork at office$123k - $212k
...Storage is seeking an experienced Senior Manager for our Technical Services team in Lehi,... ...ability to resolve customer and employee problems, complaints and issues using appropriate... ...management experience is required Knowledge of ITIL concepts is preferred (ITIL Certification...Work at officeMonday to FridayFlexible hoursShift work$139.1k - $254.9k
...Support Services - SAP Delivery Manager In EY’s Technology... ...operational issues, driving root cause analysis and sustainable solutions... ...Proficiency in application management ITIL processes and technology... ...thinking and complex problem‑solving abilities. Required...Flexible hours$50 - $60 per hour
...Overview Join to apply for the Healthcare Expert role at DataAnnotation. We are looking for a Healthcare Expert to join our team... ...progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. Backgrounds / Expertise...Hourly payFull timeContract workPart timeRemote work- ...support environmental and social causes—we’re built on them. Under our... ...of goal-setters, go-getters, problem solvers, thought leaders, and... ..., technology, performance management, and experience outcomes across... ...all mandatory compliance and IT training. Pursue and demonstrate...Full timeTemporary workImmediate startRemote work
$76.52k - $163.9k
...Practice Solutions Relationship Manager The Practice Solutions team... ...you are and encouraged to support causes you care about. Expect more trust... ...company. We are advisors, consultants, problem solvers, friends, community members, experts, and we are here to help you make...Work experience placementLocal areaFlexible hours- ...individuals fluent in English and with strong programming skills, particularly in Kotlin. Responsibilities include solving coding problems and evaluating AI code performance. Ideal candidates have a relevant degree and prior experience in software development. Join this...Remote job
$209k - $238.5k
...Senior Manager, Premium Support Engineer (Databolt) - Capital One Software (Remote) Summary... ...(MBR/QBR) to report on incident trends, root cause analysis (RCA), and overall system health... ...~10+ years of experience in IT, DevOps, or Software Engineering. ~ Experience...Full timePart timeLocal areaRemote work- InfiniSource Consulting Solutions, Inc. is seeking a skilled Project Manager to oversee project management services and administrative tasks. The ideal candidate will have operational experience in processing identification issuance requests and managing contractor activities...For contractors
- ...The Materials Manager will be responsible for the planning, procurement, and control of... ...‑related scrap or expedite costs, drive root-cause actions with production, engineering, and... ...Scheduling, Finance) Strong analytical and problem‑solving skills, with the ability to...
- ...Position Summary The Grifols Therapeutics Manager of Manufacturing Digital Systems, is the... ...critical partner to Quality, Operations, Global IT, and Global Biopharma EBR/MES teams for... ...Digital Systems support for root cause analysis, CAPAs, preventive controls, and...Work at office
- ...with project sponsor, Project Portfolio Managers (PPMs), to identify and prioritize... ...ensure program compliance with the State IT Roadmap and all State security requirements... ...and services, by examination of the root causes of problems • Demonstrated ability to provide advice...Local areaWork from homeFlexible hours
- ...Materials Manager page is loaded## Materials Managerremote type: On-Sitelocations: St Pauls... ..., no matter what function we support - it's to provide safe, clean water for the world... ...ability to solve complex, ambiguous problems and lead change in environments with limited...Hourly payPermanent employmentTemporary workInternshipWork at officeMonday to FridayFlexible hours
$125k - $250k
.... We are seeking a Customer Success Manager to join our team. You will serve as a strategic... ...how they can be used to solve business problems. ~ Excellent consulting, communication,... ...: We'll immerse you into our community rooted in respect starting on day one. Appian...Work experience placementLocal areaFlexible hours- ...professional with a proven track record of managing people and processes to work on one of... .... You must be a strong tactical problem solver who can work in a fast-paced environment... ...priorities, set and achieve goals, lead group root-cause problem-solving, and develop quick...Hourly payTemporary workWork at officeAll shiftsFlexible hours
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