Norwegian Speaking Customer Loyalty Advisor -Remote in Greece

at Patrique Mercier Recruitment By Nellie Patrique Mercier Recruitment FR is excited to present an opportunity for a Norwegian Speaking Customer Loyalty Advisor. This role is perfect for individuals who are dedicated to providing exceptional customer experiences and are eager to build strong customer loyalty. Responsibilities Deliver outstanding support to Norwegian-speaking customers, fostering strong relationships to enhance loyalty. Manage customer inquiries related to accounts, products, and loyalty programs with efficiency and empathy. Proactively reach out to customers for updates, resolve issues, and gather feedback to improve service offerings. Educate customers on loyalty programs and effectively communicate the benefits to encourage continued engagement with the brand. Collaborate with various teams to ensure exceptional customer experience and quick resolution of concerns. Assess and analyze customer feedback and loyalty trends to inform improvements in service delivery. Maintain accurate records of customer interactions within the CRM system for quality tracking and reporting. Requirements Fluency in Norwegian and English, both spoken and written. Prior experience in customer service or customer loyalty roles, preferably in the retail or service sector. Strong communication skills with a focus on customer satisfaction and relationship building. Proficient in CRM software and well-versed in Microsoft Office tools. Strong analytical skills with a proactive approach to engagement and problem-solving. Able to work collaboratively within a team and adapt to varying customer needs. Willingness to accommodate flexible working hours, including evenings and weekends as required. Benefits Competitive Monthly Salary Monthly Performance Bonus Fully Paid Training Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) Health Insurance Private Health Insurance 2 Extra Salaries Per Year And Much More... #J-18808-Ljbffr Employers from Greece