Medical Assistant

Job Description Summary: The Medical Assistant (MA), as directed by the physician(s), advanced practitioner(s) and/or RN/LPN(s), performs patient care activities for office patients and related non-professional services necessary in caring for the personal needs and comfort of patients. MA provides services to individuals impacted by a variety of behavioral health (addiction/substance use and mental health) issues, recognizing that the individuals we serve often times have experienced trauma that affects their development and adjustment. They will be trained in trauma-informed care and will work to help provide services in an environment that is sensitive and responsive which will prevent victimization, abuse, or trauma as a result of the care received. The MA will report to the Nurse Coordinator of Adult Psychiatric Practices. Education High School diploma or equivalent. Licenses and Certifications Certification as a Registered/Certified Medical Assistant in the state of Missouri. CPR and First Aid. Responsibilities The MA meets the total clinical needs of the practice patients as determined by the Psychiatrist or Advance Practice Nurse in consultation with or as ordered by the psychiatrist physician. Reports same to the Nurse Coordinator of Adult Psychiatric Practices but may also report to the Physician or Advance Practice Nurse. The MA performs other duties as assigned or directed by the Nurse Coordinator of Adult Psychiatric Practices, doctor assigned to or the APN. The MA utilizes proper communication with higher level nursing and/or physician; ongoing maintenance of appropriate medications, maintaining logs for medication samples and other logs as deemed necessary through clinic. The MA facilitates efficient transition of patients throughout the office visit. Efficient identification of patient problems; communication of pertinent data to physician/provider; accurate chart/charge preparation and collection of pertinent data. The MA makes appropriate referrals, demonstrates proper use of standing orders, and ensures appropriate, accurate, and timely documentation in electronic health records. The MA actively engages patients and family and assists in the education of patient’s plan of care. The MA meets the productivity standards of the mental health office. All other duties as assigned. Physical Requirements Normal office environment. Typical demands include prolonged sitting, frequent standing, bending, stooping, and occasional lifting. Requires normal range of hearing and manual dexterity sufficient to operate keyboard, telephone, photocopier, calculator, and other office equipment as needed. Requires ability to remain calm during stressful events, to occasionally work irregular hours, and work with exasperated individuals. Occasional lifting up to 50 pounds. Locally owned and nationally recognized, Freeman Health System is a not-for-profit health system serving communities across Missouri, Arkansas, Oklahoma, and Kansas through a network of hospitals, physician clinics, outpatient locations, and specialty services. The system includes Freeman Hospital West, Freeman Hospital East, Freeman Neosho Hospital, and the Freeman Health System facilities in Bentonville, Springdale, Willow Creek, and Siloam Springs. Freeman Health System also operates Ozark Center – the region’s largest provider of behavioral health services, and offers comprehensive cancer, cardiology, neurology and neurosurgery, orthopedics, and women’s and children’s services. The system is supported by more than 7,000 employees and is the only Children’s Miracle Network Hospital in a 70-mile radius. For more information, visit Freeman Health System. #J-18808-Ljbffr