TEAM MEMBER

Potbelly Sandwich Shop Position

Pay transparency: Earn between $15.25 and $15.75 plus digital tips!

Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation?

A Potbelly Associate's job is to help our customers enjoy lunch again. Since they are the primary point of customer contact, it is up to them to provide our customers an excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment.

What's In It For You

Competitive pay!

Medical, dental & vision insurance

Domestic partnership benefits

Paid parental leave

FSA and HSA with employer contribution

Commuter benefit program

Retirement savings 401(k) with company match

Employee assistance program

Paid time off

Discount program

Flexible work schedule

Career growth opportunities

*If hired, you must meet and maintain all eligibility requirements to qualify*

What You Bring To The Table

You are at least 16 years of age

A friendly, customer-first mindset with the ability to thrive in a fast-paced, energetic environment

You have strong written and verbal communication skills

Comfortable working in a bustling kitchen environment (knife skills are a big plus!)

You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish

You're a team player

You're able to stand/walk a minimum of 3 hours or as needed

You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally

Illinois applicants - all IL employees are required to become food safety certified within 30 days of employment.

Job Duties And Functions

Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager.

Comply with health and safety standards for food, cleanliness and safety

Restock food line, chips and cooler

Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently

If 18 or older, use of the automatic slicer to prep food items

Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash

Operate cash register: handle, balance and follow all cash handling procedures

Effectively handle customer complaints/issues

Takes delivery/catering/pickup orders over the phone

Other duties as assigned

Disclaimers

Potbelly cannot make guarantees about tip earnings

At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need. We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law.

Potbelly Sandwich Works may use artificial intelligence (AI)-assisted tools as part of its hiring and recruitment process. These tools may collect and analyze data including questionnaire and assessment responses, resume content, and professional profile information. AI-assisted tools are used for all position types. All final employment decisions are made by people. Potbelly may also use additional AI-assisted tools from time to time in its hiring process.

If you have questions about how AI is used in connection with your application, or if you would like to request a reasonable accommodation related to the use of AI in the hiring process, please contact View email address on click.appcast.io.

Application Deadline: Applications must be submitted by [10/9/2026] to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.