Pharmacy Technician Informatics - Pharmacy OP

Navajo Preference Employment Act


In accordance with Navajo Nation and federal law, TCRHCC has implemented an Affirmative Action Plan pursuant to the Navajo Preference in Employment Act. Pursuant to this Plan and corresponding TCRHCC Policy, applicants who meet the necessary qualifications for this position and (1) are enrolled members of the Navajo Nation, Hopi Tribe, or San Juan Southern Paiute Tribe will be given preference in hiring and employment for this position, (2) are legally married to enrolled members of the Navajo Nation, Hopi Tribe, or San Juan Southern Paiute Tribe and meet residency requirements will be given secondary preference, and (3) are enrolled members of other federally-recognized American Indian Tribes will be given tertiary preference.
Overview

POSITION SUMMARY

Pharmacy Technician (Informatics) assumes important supportive roles in pharmacy informatics. These roles include automation and technology systems management, management of projects, training and education, policy and governance, customer service, charge integrity, and reporting. Such roles require pharmacy technicians to gain expertise in information technology (IT) systems, including knowledge of interfaces, computer management techniques, problem resolution, and database maintenance. With supervision from the Pharmacist Informaticists, pharmacy technician informaticists (PTIs) will manage IT processes in health-system pharmacy services, ensuring a safe and efficient medication-use process.


Qualifications

NECESSARY QUALIFICATIONS

Education:

Must have high school diploma or GED

Certification:

• Must have and maintain a current Pharmacy Technician Licensure in any state or territory of the United States.
• Must have and maintain a current Basic Life Support (BLS) certification from the American Heart Association.

Experience:

• Must have at least one (1) year of experience in a hospital and/or clinic setting.
• Must have at least one (1) year of experience in data entry and maintenance with electronic medical records and/or pharmacy software programs.

Other Skills and Abilities:

A record of satisfactory performance in all prior and current employment as evidenced by positive employment references from previous and current employers. All employment references must address and indicate success in each one of the following areas:

• Positive working relationship with others
• Possession of high ethical standards and no history of compliants
• Reliable and dependable; reports to work as scheduled without excessive absences
• Electronic Medication cabinet experience
• Articulation skills (writing and verbal)
• Must demonstrate skills in the practical use of electronic systems and database management software
• Skilled in Microsoft Office software
• Completion of and above-satisfactory scores on all job interviews, demonstrating to the satisfaction of the interviewees and TCRHCC that the applicant can perform the essential functions of the job
• Successful completion of and positive results from all background and reference checks, including positive employment references from authorized representatives of past and current employers demonstrating to the satisfaction of TCRHCC a record of satisfactory performance and that the applicant can perform the essential functions of the job
• Successful completion of fingerprint clearance requirements, physical examinations, and other screenings indicating that the applicant is qualified to be employed by TCRHCC and demonstrating to the satisfaction of TCRHCC that the applicant can perform the essential functions of the job
• Submission of all required employment-related documents, applications, resumes, references, and other required information free of false, misleading or incomplete information, as determined by TCRHCC.

MENTAL AND PHYSICAL EFFORT

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Physical:

Frequent sitting and standing, occasional walking, bending, kneeling, crouching, twisting, and maintaining balance. Incumbent will need prolonged near vision and color vision. Frequent ability to hear normal speech, and occasional use of far vision, depth perception, ability to see fine details, hear overhead pages and telephone use.


Mental:

Immediate response to telephone requests, verbal requests. Mental attention and assertiveness are required at all times. The ability and willingness to learn new information is an expectation. Frequent ability to cope with high stress level, make decisions under high pressure, concentrate, handle multiple priorities in a stressful situation, work alone, demonstrate a high degree of patience, adapt to shift work, and work in areas that are close and crowded. Occasional ability to cope with the anger/fear/hostility of others in a calm way, manage altercations, and handle a high degree of flexibility.


Environmental :


Frequent exposure to infectious disease, and occasional exposure to chemical agents, dust, fumes, gases, extremes in temperature or humidity, hazardous or moving equipment, unprotected heights, and loud noises.


Responsibilities

ESSENTIAL FUNCTIONS:

1. Participation in management of Pharmacy software programs including new implementations, ongoing operations, and outcome analysis
2. Maintenance of various pharmacy software databases, electronic health records and other software and automation systems. This may include drug profiles, patient profiles, user profiles, order sets, workflow processes, or other system components.
3. Investigate informatics problems, questions or issues to find resolutions or answers for other staff.
4. Assist in training staff on pharmacy informatics systems and processes as needed.
5. Assist in maintaining or utilizing interfaces between pharmacy software systems as well as external systems.
6. Assist in projects or initiatives to improve pharmacy safety and efficiency through informatics systems.
7. Assure the high quality, accuracy, standardization and validity of both source data and results under the supervision of the Pharmacist Informaticist
8. Ensure accuracy of information output on various databases and reports. Support, validate, and extract data from various data sources, including databases and data systems for reporting and analysis purposes.
9. Work collaboratively across a variety of subject matters including but not limited to the following: Pharmacy Management, Account Management, Network Management, Contracting, Pricing, Finance
10. Ensure proper PPE is worn at all times while on duty including but not limited to, face mask, gloves, gown, isolation gown, NIOSH-approved N95 filtering facepiece respirator or higher, if available), and eye or face shield.
11. Complete all donning and doffing tasks in a safe acceptable method and discard of used PPE accordingly. (see CDC website for most current updates)
12. Complete task training for all routine cleaning and decontamination processes for all surfaces contaminated by a communicable disease to ensure a high level of patient, visitor, employee, and external customer satisfaction.
13. Perform other duties and complete other special projects as requested