Workplace Services Assistant

Workplace Services Assistant

Chicago, Illinois, United States

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

Why Box Needs You

We are looking for a dynamic and proactive individual with exceptional interpersonal skills to join our Workplace Services team at Box's office in Chicago. In this role, you will collaborate closely with our Office Manager who oversees the coordination, maintenance, and daily operations of our office spaces.

As part of the Communities and Impact Team, we are dedicated to fostering the unique Box culture. If you enjoy connecting with others, making things happen, and meeting interesting new people, we'd love to hear from you!

What You'll Do

• Serve as the primary front desk point of contact Monday through Friday, managing employee, guest, vendor, and customer inquiries while delivering a professional and welcoming office experience.
• Assist with office operations including mail services, shipping and receiving, deliveries, stocking and maintaining organized, clean, and presentation-ready office spaces.
• Collaborate with Physical Security and building management teams to address workplace issues, escalate concerns appropriately, and maintain operational efficiency.
• Coordinate and support workplace events, vendor operations, and global team initiatives to enhance employee experience and office culture.
• Create and distribute internal communications such as Slack updates, to keep employees informed and engaged.
• Welcome new hires by conducting office tours, introducing workplace amenities, and fostering a strong sense of community and belonging.
• Act as a culture ambassador by promoting company values, supporting employee engagement initiatives, and contributing to a positive workplace environment.

Who You Are

• Bachelor's degree in facility management, business administration or relevant work experience.
• Minimum 1+ year of experience, ideally with a combination of office/facilities management, administrative work, and event planning.
• A willingness to be self-directed, with a knack for problem solving and finding inefficiencies - anticipate potential problems, and drive toward solutions.
• A "roll up your sleeves" and get things done attitude - no task too big or too small!
• A proven ability to juggle multiple deadlines and projects; must be highly organized.

Box lives its values, with community and in-person collaboration being a core part of our culture. For this role, you are expected to work from the Chicago office 5 days per week.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

United States Pay Range $41,000 - $55,000 USD