Quality Analyst

Job Description

Job Description

*This role is onsite in Kansas City

About WarehouseQuote:

At WarehouseQuote, our clients hire us to manage their 3PL Warehousing Network. We do this by leveraging technology, data intelligence, and operational excellence to drive clarity, growth, and innovation with excellence in all that we do. WarehouseQuote has built an integrated network of warehouses that can provide customers with on-demand scalable capacity. Customer inventory inside the WarehouseQuote network is managed by proprietary technology that can be utilized to provide real-time inventory visibility and forecasting.

WarehouseQuote builds technology supporting modern logistics and supply-chain operations. Our Technology team works collaboratively across software development, integrations, operational systems, and business stakeholders to build solutions supporting complex logistics workflows.

About the Role

WarehouseQuote is looking for a Quality Analyst to join our Software Development team and help ensure that the software, integrations, and workflows we deliver are reliable, usable, and ready for production.

This role is more than executing test scripts. The Quality Analyst is an active participant throughout the software development lifecycle—from reviewing requirements and acceptance criteria through functional testing, integration testing, regression testing, user acceptance testing, and production release validation.

You will develop a deep understanding of the WarehouseQuote platform and how data and transactions move between our applications, APIs, warehouse management systems, EDI integrations, and external partners. You will work closely with Software Engineers, Product Owners, business stakeholders, and other Technology team members to identify risks early, define effective test scenarios, document results, and make sure changes meet their intended business outcomes.

Day to Day Responsibilities

• Participate throughout the development lifecycle, including grooming, sprint planning, daily stand-ups, design discussions, sprint reviews/demos, and retrospectives.
• Review Jira stories, bugs, and enhancements before and during development to ensure they contain clear, testable acceptance criteria and testing considerations.
• Work with engineers, product owners, and other business stakeholders to clarify requirements, identify edge cases, and define what successful delivery looks like.
• Create and execute test plans and test scenarios covering:
  • Functional testing
  • Integration testing
  • System testing
  • Regression testing
  • Smoke testing
  • User acceptance testing
  • API testing
  • Data and transaction-flow validation
• Validate changes in the test environment before production deployment.
• Maintain reusable test cases, including objectives, prerequisites, test data, detailed test steps, and expected results.
• Capture and document test evidence for Jira work, including screenshots and/or video recordings showing successful or failed validation.
• Clearly document failed tests, expected versus actual behavior, reproduction steps, supporting evidence, and return work to Engineering when rework is required.
• Report defects when testing uncovers issues outside the scope of the item currently being tested, including reproduction steps and supporting evidence.
• Validate software behavior across multiple connected systems rather than testing individual screens in isolation.
• Test API integrations and transaction flows using tools such as Postman and other appropriate testing utilities.
• Support testing of EDI and warehouse-management integrations, including validating orders, inventory, statuses, mappings, and transaction data between systems.
• Coordinate User Acceptance Testing (UAT) with appropriate business stakeholders for customer-facing or user-interface changes.
• Perform regression and smoke testing surrounding releases and assist with production release validation.
• Monitor the team's testing queue and help ensure development work progresses through QA in a timely manner.
• Create and maintain testing procedures, standards, system documentation, mappings, and QA knowledge.
• Look for opportunities to improve testing efficiency, repeatability, coverage, and automation.
• Partner with engineers to improve overall product quality and increase the Software Development team's ability to deliver confidently and consistently.

Tools & Technologies You May Work With

Depending on the project, the Quality Analyst may work with:

• Jira and Confluence for work management, requirements, documentation, and test evidence
• WarehouseQuote Portal and associated backend services
• Postman / Newman for API and integration testing
• MongoDB and application data
• Cypress for automated UI testing
• Bitbucket and CI/CD pipelines
• APIs, EDI transactions, files, and system integrations
• warehouse-management systems (WMS) such as Datex, Logiwa, Netsuite, Extensiv, etc

About You

Our ideal candidate is analytical, curious, detail-oriented, comfortable working independently, and willing to ask questions when requirements or expected behavior are unclear.

You will probably enjoy this role if you:

• Naturally ask, "What happens if...?"
• Like understanding how systems work rather than simply following scripts.
• Notice details other people overlook.
• Can balance thoroughness with the realities of delivering software on a schedule.
• Are comfortable working with both technical and nontechnical teammates.
• Take ownership of your work and follow issues through to resolution.
• Enjoy learning unfamiliar applications, integrations, and business processes.
• Are willing to challenge assumptions while remaining collaborative.
• Prefer preventing defects to simply finding them after development is finished.
• Love to work in a fast-paced team-oriented environment where you are valued as a person.
• Enjoy working within a flat organization where your contribution is valued, and all team members are held accountable for performance metrics.
• Share core values aligned with WarehouseQuote’s.

Required Qualifications:

• Experience performing software quality assurance, software testing, or application testing in a professional development environment.
• Strong understanding of software testing concepts and methodologies, including functional, integration, system, regression, acceptance, and usability testing.
• Ability to translate business requirements and acceptance criteria into comprehensive test scenarios.
• Strong analytical and troubleshooting skills with excellent attention to detail.
• Ability to think beyond the "happy path" and identify edge cases, failure scenarios, and unintended downstream impacts.
• Understanding of the software development lifecycle (SDLC) and Agile/Scrum development practices.
• Experience documenting defects with clear reproduction steps, expected behavior, actual behavior, and supporting evidence.
• Ability to understand workflows and system/data-flow diagrams involving multiple applications and services.
• Experience working collaboratively with software engineers and nontechnical business stakeholders.
• Strong written and verbal communication skills.
• Ability to organize, prioritize, and execute multiple testing responsibilities with limited supervision.
• Comfort learning complex business processes to become a subject-matter expert in the applications being tested.
• Experience with an issue-tracking platform such as Jira and a documentation platform such as Confluence , or comparable tools.

Preferred Qualifications:

• Experience testing REST APIs using Postman or similar tools.
• Experience validating JSON request and response payloads.
• Familiarity with automated API testing and tools such as Postman Collections and Newman .
• Experience with browser-based end-to-end testing tools such as Cypress .
• Experience testing integrations involving APIs, webhooks, EDI, flat files, queues, or other system-to-system transactions.
• Familiarity with relational or document databases and the ability to validate underlying application data.
• Experience working with MongoDB or similar NoSQL databases.
• Familiarity with CI/CD pipelines and automated testing as part of the software build process.
• Experience testing applications supporting transportation, warehousing, supply chain, or logistics operations.
• Experience validating transactions across a warehouse management system or other third-party operational platform.
• Exposure to cloud-based applications and services.

What Comes Next:

The hiring manager will review your resume and determine if we feel there is a match based on your skill set. If there is a match, we will reach out to start the interview process:

1. Initial Phone Call with HR
2. Interview with Hiring Manager (Video Call)
3. Technical Interview (Video Call)
4. Case Study Interview (In Person) / Culture Interview (In Person)