Operations Support Representative - Health Insurance (Hybrid from Harrisburg, PA)

divh2Operations Support Representative - Health Insurance/h2pRitter Insurance Marketing, an Integrity company, is an independent marketing organization supporting independent insurance agents in the senior health and life insurance market. Based in Harrisburg, Pennsylvania, Ritter has satellite offices in New York, Nebraska, Idaho, Arizona, Florida, Maryland, North Carolina and Ohio. More than 280 full-time Ritter employees support the business of over 15,000 independent insurance agents in all 50 states. Its proprietary software development and agent service departments develop and market leading business solutions for insurance agents./ph3Job Summary/h3pWe are seeking a motivated and detail-oriented candidate to join our team. The successful candidate will be responsible for processing paperwork, providing agent support, tracking contract statuses, and more. This role requires excellent communication skills, the ability to multitask in a fast-paced environment, and prior customer service or administrative experience./ph3Primary Responsibilities:/h3ulliProcessing paperwork with insurance carriers for agents and agencies/liliProviding overall agent support and assistance via phone and email/liliFollowing up with insurance carriers and agents as necessary/liliProcessing applications and beneficiary enrollments/liliTracking statuses of contracts submitted by insurance agents/liliConfirming certain requirements are met to sell Medicare Advantage and other Medicare products/liliWorking in large files that contain sensitive agent information to identify and resolve issues/liliTracking and reporting production/liliPerform other duties as assigned to support the needs of the team./li/ulh3Primary Skills Requirements:/h3ulliHigh School degree or equivalent/lili0-2 years of relevant experience/liliAbility to multitask in a fast-paced environment/liliPrior customer service and/or administrative experience/liliExperience with the Microsoft Office suite, particularly Excel/liliAbility to learn proprietary computer systems/liliExcellent communication skills with emphasis on professionalism and attention to detail/li/ulh3Benefits Available/h3ulliMedical/Dental/Vision Insurance/lili401(k) Retirement Plan/liliPaid Holidays/liliPTO/liliCommunity Service PTO/liliFSA/HSA/liliLife Insurance/liliShort-Term and Long-Term Disability/li/ulh3Compensation/h3pThe general pay scale for this open position is $20.00-$22.00 per hour. Pay for a selected candidate will be determined within the pay scale based on one or more of the following factors: candidates experience, skill set, education level, and/or location./ppIntegrity is one of the nations leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead./ppIntegrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company youll love, and well love you back. Were proud of the work we do and the culture weve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind./ppHeadquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are in person, over the phone or online. Integritys employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com./ppIntegrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities./p/div