Customer Service Representative

Automotive Customer Service/Service BDR

Vann York Automotive Group is currently hiring for a Customer Service/Service BDR. This position works in a fast-paced atmosphere and is responsible for making outgoing calls and setting appointments for potential business.

Responsibilities:

• Maintain a daily average of 100 outgoing calls.
• Call previous day's showroom ups.
• Take new car phone ups.
• T. O. phone calls on all customers that don't appoint (pricing and availability).
• Call all unsold prospects
• Answer all overflow fast ring calls.
• Confirm appointments.
• Work with Internet Manager to follow up with leads
• Maintain open communication with the Internet Manager and Sales Managers.
• Exercise exemplary verbal and non-verbal communication skills and protect the dealership's interest when communicating with customers.

Requirements:

• Customer service experience preferred
• Excellent and professional communication skills are a must
• Must be able to work Monday through Friday 8a-5p
• Positive attitude, good work ethic, and professional appearance
• Must be dependable

Benefits:

• Competitive weekly pay
• Career advancement opportunities
• A positive and professional team environment

Work schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay:

• Commission pay

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) matching
• Employee discount
• Disability insurance