Administrative Assistant II

Administrative Assistant II

The Administrative Assistant II will assist the Program Directors of French & Francophone Studies and Italian Studies with overseeing the two undergraduate Programs, including maintaining undergraduate records, overseeing correspondence, and maintaining accurate degree audits, student graduation lists, and assisting with logistical aspects of course registration and advising.

Why work at Villanova? Join a mission-driven organization. Since Villanova University's founding in 1842, we have been inspired by the values of truth, unity, and love, and are a community dedicated to service to others. Villanova has been included among the nation's best colleges and universities. VU's inclusion again in U.S. News & World Report's 2025 "Best Colleges" rankings is another indication of the University's continued prominence and forward momentum. Villanova's most precious asset is our people. As an employee, you will receive a holistic benefits package, generous paid time off, a competitive retirement savings plan, flexible work options, wellness programs including gym membership, professional development, tuition assistance, and more. Villanova is a Catholic university sponsored by the Augustinian Order. The University is an equal opportunity employer and seeks candidates who understand, respect and can contribute to the University's mission and values.

Duties and Responsibilities: French and Francophone Studies and Italian Studies tasks: Assist the two Program Directors with all aspects of the program from application through graduation, including certifying students for graduation; managing accurate degree audits, helping coordinate registration and advising, course overrides; acting as a liaison with the Ellis Center and the Registrar, and other offices as needed. Provide administrative support to faculty, students and student clubs, including helping with grant applications, gathering program statistics and general recordkeeping; helping schedule and plan events; ordering office supplies; keeping the office and utility room orderly; and serving as back-up to communicate with building manager about necessary maintenance. Handle inquiries via phone, email, and office contact throughout the day. Participate in program meetings, including taking the minutes. Oversee the programs' websites, making necessary adjustments on a regular basis as well as assisting with more significant updates as required by the implementation of new policies or program requirements. Serve as a liaison with other academic programs across the University. Manage social media networks to assure an active presence on all platforms used by the programs to communicate.

Minimum Qualifications: Formal Education High school diploma or equivalent required. Minimum Work Experience The individual must understand the importance of inclusive education with a desire to work with students, faculty, and staff of varying backgrounds and social identities. General familiarity with Microsoft Office Applications (including Word, Excel, PowerPoint, Outlook, Teams, and Adobe Acrobat) and software such as Concur. Proficiency in tech applications for helping design and update websites and creating networking feeds on social media. Minimum of 2-3 years related work or internship experience required. Specific Job Knowlege Expertise in MS Office suite required Excellent writing and communication skills; ability to plan, and manage projects and public-facing events; Strong interpersonal and organizational skills; Ability to work effectively with faculty, staff, and students; ability to work collaboratively as a team member; ability to meet deadlines, handle multiple tasks simultaneously and work independently in a visible, fast-paced office environment with numerous interruptions. Experience operating and troubleshooting standard office equipment.

Preferred Qualifications: Bachelor's degree preferred. Event planning experience preferred; graphic design and social media proficiency preferred but not required.