Supply Chain Coordinator

Supply Chain Coordinator

The Supply Chain Coordinator supports Team Car Care's field network of Jiffy Lube service centers by managing the day-to-day purchasing lifecycle across store-level supplies, bulk fluids, equipment, and outside services. This role is the primary point of contact between stores, distributors/vendors, and the Procurement team, ensuring purchase orders are accurate, requisitions are properly managed, delivery and billing issues are resolved quickly, and vendor contracts and catalogs are kept current. The ideal candidate is detail-oriented, comfortable managing a high volume of transactional requests, and skilled at coordinating across store operations, facilities, and outside suppliers.

Key Responsibilities Purchase Order & Requisition Management

• Review, approve, and process purchase orders (POs) and change orders submitted through Workday for store equipment, parts, and supplies.
• Monitor and process weekly Auto Ordering requisitions; identify and cancel duplicate, stale, or unneeded requisitions across stores (mass cancellations).
• Investigate and resolve PO discrepancies flagged by vendors (pricing mismatches, duplicate orders, order confirmations) before releasing for fulfillment.
• Coordinate change orders with vendors to prevent full PO resubmission and unnecessary reprocessing.

Vendor & Distributor Coordination

• Serve as day-to-day liaison with fuel/lubricant distributors (e.g., Shell/Pennzoil), parts suppliers (e.g., O'Reilly, AutoZone), equipment vendors (e.g., Samson Corporation), and other national account partners.
• Resolve delivery exceptions refused deliveries, cancelled or backordered items, low-stock/urgent fill escalations from stores working directly with distributors and store/DM contacts.
• Troubleshoot vendor billing and remittance issues (e.g., unapplied payments, account holds) in partnership with Accounts Payable and the vendor.
• Support contract and rate negotiations for outside services (e.g., landscaping/snow removal vendors), including reviewing SOWs and proposed agreements alongside Facilities.

Catalog, Systems & Data Management

• Maintain and update the Workday procurement punchout catalog, including restricting discontinued or unavailable SKUs to prevent store ordering errors.
• Monitor tank/inventory levels and coordinate on equipment issues such as tank leaks and tank replacements.
• Pull and prepare ad hoc reports for procurement and operations leadership (e.g., YTD spend, cost comparisons for capital projects, store staffing/headcount data).
• Track vendor fill reports and store status changes (e.g., temporary closures for remodel) that affect ordering and delivery.

Cross-Functional Support

• Partner with Facilities & Capital Projects, Store Operations, District/Regional Managers, and RVPs to resolve store level procurement issues.
• Support special projects and initiatives on behalf of the Director of Procurement (e.g., vendor onboarding, employee recognition/gift fulfillment logistics, ad hoc team requests).
• Respond to internal procurement questions from store and field teams regarding ordering processes, system access, and vendor account setup.

Qualifications

• 13+ years of experience in procurement, purchasing, supply chain, or a related operations/analyst role; multi-unit retail or automotive services experience a plus.
• Experience with an ERP/procurement platform (Workday preferred) and purchase order workflows.
• Strong Excel skills; comfortable working with vendor data, cost reports, and spend analysis.
• Excellent written and verbal communication skills; able to manage competing requests from stores, vendors, and leadership simultaneously.
• High attention to detail and strong follow-through on open items (POs, tickets, vendor escalations).
• Ability to work independently in a fast-paced, high-volume environment with frequent day-to-day problem solving.
• Bachelor's degree in Business, Supply Chain, or related field preferred, or equivalent experience.

What Success Looks Like

• POs and requisitions are accurate, timely, and free of unnecessary duplication or cancellations.
• Store-level delivery and billing issues are resolved quickly with minimal disruption to operations.
• Vendor catalogs and systems reflect current product availability and pricing.
• Procurement leadership and store teams view the Analyst as a responsive, reliable point of contact.

Team Car Care does not offer support or sponsorship of job applicants for employment-based visas or any other work authorization for this role now or in the future. You must have the right to work in the United States and not require Team Car Care support or sponsorship for immigration-related employment now or in the future.

This position is based at the Team Car Care Headquarters in Irving, TX, with onsite work Tuesday-Thursday and remote work on Mondays and Fridays.

Relocation assistance is not provided for this position.