Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
With 17 years in business, our agency is proud to be a trusted part of the Woodburn community. Our dedicated team of 15 members works together to deliver exceptional service and support for our customers insurance needs.

Our office culture is rooted in teamwork, growth, and a shared mission to educate and assist our customers with care and professionalism. We operate like a close-knit family, celebrating our successes and supporting each other as we work towards common goals. If youre looking for a workplace where you can grow, make a difference, and be part of a supportive community, wed love to have you join our team!

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Justin Stearns - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Property/Casualty license (required).
• Prior insurance experience.
• Bilingual Spanish highly preferred.
• Must reside in Pacific Standard Time (California, Washington, Oregon or Nevada)

This is a remote position.