Communications Director

Communications Director

It's exhilarating to find yourself at a pivotal moment in history—and even more so to be leading the way. At QTS Data Centers, we are proud to stand at the forefront of today's dynamic digital transformation. Our world-class data centers empower our customers' most strategic growth initiatives, positioning us as a global leader in digital infrastructure.

As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. We are committed to connecting the globe for good. Driven by purpose and a spirit of innovation, we design, build, and operate some of the most advanced data centers worldwide. In addition to our cutting-edge technology, we are dedicated to sustainability, incorporating renewable energy solutions to minimize our environmental footprint and drive meaningful impact. As a proud portfolio company of Blackstone, QTS is uniquely positioned to achieve ambitious growth and innovation goals.

At QTS, we are Powered by People. Our team members are the cornerstone of our culture, innovation, and growth. They are mission-driven, resourceful, and committed to making a positive impact in the communities where we live and work. Together, we're achieving remarkable things and shaping the future of digital infrastructure.

And we'd like to invite you to join us.

In addition to a variety of benefit packages, QTS goes above and beyond for our employees:

• Roth and Traditional 401(k) matching contributions with immediate vesting
• Every employee is bonus or commission eligible
• Generous PTO, Paid Volunteer Days Plus Floating Holidays
• Stock Purchase Plan (SPP)
• 11 paid Holidays Annually/Holiday compensation when worked
• Pet and Legal Insurance
• Q-Rest Sabbatical Program
• Q-Anniversary Service Award Program
• Parental Leave for primary and secondary caregivers
• Military Benefits Package
• QTS Charitable Matching Gift Program
• QTS Scholarship for Employee Dependents
• QTS Crisis Fund
• Wellness Program
• Tuition Reimbursement Program

The Communications Director is responsible for leading QTS's public relations efforts to enhance the company's brand and reputation. This role will work closely with integrated marketing, government affairs, development, and external agencies to create and promote the corporate identity and mission to the public, prospects, and customers. They will support media relations and serve as a company liaison, shaping responses to inquiries from the press and proactive opportunities to tell the QTS story. This role will grow and develop the Communications Team and oversee implementation of Communications initiatives.

• Develop and implement communications strategies that align with QTS's overall goals and objectives of building goodwill across communities and within the industry to positively shape the data center narrative and establish QTS as a thought leader.
• Support the development of proactive narrative and proof points at the national and community level to support our public relations strategies.
• Manage the development of messaging and communications campaigns in markets where QTS is developing and engaging with the community.
• Develop and manage QTS's go-to-market communications plans that advance key messages and guide stakeholder engagement, including earned and paid media, for data center expansion and launches in the U.S. and Europe.
• Collaborate with Government Affairs, Marketing, and Development partners on QTS's go-to-market communications plans.
• Support national and local media relations including development of responses and proactive engagement with reporters and journalists.
• Manage communications content across a broad array of channels including press releases, media advisories, op-eds, byline articles, company statements/quotes, FAQs, and media briefing books.
• Manage the identification of case studies and assets that align to our narratives and generate proactive opportunities to engage reporters and key stakeholders.
• Lead the preparation for company interviews, briefings, events, and other general public- and media-facing opportunities.
• Build and maintain positive relationships with key stakeholders including Blackstone, agency partners, thought leaders, industry influencers, partners, press/media contacts, and customers.
• Actively track and report data findings on industry news/trends, market activities, competitive practices, inquiries, and client surveys to identify opportunities to better position the company.
• Collaborate with cross-functional teams to ensure consistency in messaging and branding for proactive and ongoing communications and crisis response.
• Lead the translation of media landscape into actionable ways for QTS to engage.

Basic Qualifications:

• Bachelor's degree in public relations, Communications, Marketing, Journalism, English, or a related field; equivalent professional experience in lieu of a degree.
• Eight or more years of experience in communications, including leading public relations or media relations.
• Demonstrate strong communications skills through excellent oral and written communication in accordance with Associated Press style guidelines and create compelling content.

Preferred Qualifications:

• Experience working directly with local, trade and national media to secure stories.
• Experience counseling clients and/or internal stakeholders on public relations and media strategy, including crisis communications.
• Experience working in the technology or data center industry.

Knowledge, Skills, and Abilities:

• Strong organizational and analytical skills with the ability to report on key metrics and insights to leaders.
• Ability to manage multiple projects with competing priorities simultaneously.
• Knowledge of crisis communication best practices.
• Excellent interpersonal skills with the ability to interface across all levels of the organization.
• Highly organized and detail oriented.
• Ability to work in a fast-paced, deadline-oriented work environment.
• Strong service and support orientation.
• An enthusiastic positive team player who can support and serve those around them.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English)

Know Your Rights (Spanish)

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to View email address on click.appcast.io and let us know the nature of your request and your contact information.

QTS - Powered By People