Certified Medical Assistant

You’re more valuable than ever – And that’s just how we’ll make you feel. UCSF Health, one of the nation's leading health care providers, and GoHealth Urgent Care, an on-demand consumer-centric care company, are operating urgent care centers across the San Francisco Bay Area. At UCSF Health‑GoHealth Urgent Care, we place the needs of our patients first — by providing an effortless patient experience, a welcoming culture of care, and seamless integration with market‑leading health systems and our communities. We would love for you to become a member of our team! The Medical Assistant assists in examination and treatment of patients under the direction of an urgent care provider. The role manages the check‑in and registration process, interviews patients, measures vital signs (pulse rate, temperature, blood pressure, weight, and height), and records information on patients’ charts. The assistant may be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis. The assistant also prepares treatment rooms for examination of patients. Hourly rate: $23.00 – $30.00. This position offers monthly incentive pay based on performance metrics. Education High School Diploma required Graduate of a Medical Assisting Program preferred Work Experience Medical Assistant experience preferred Front Desk experience preferred Required Licenses/Certifications Basic Life Support (BLS) required at the time of hire, obtained through the American Red Cross (ARC) or American Heart Association (AHA). One of the following certifications is required (or must obtain within 15 months of hire): CCMA – Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association) CMA – Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant) RMA – Registered Medical Assistant (verified through AMT, American Medical Technologists) NCMA – National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing) NRCMA – Nationally Registered Medical Assistant (verified through the National Association for Health Professionals) In lieu of an approved MA Certification, the following certifications are accepted at the time of hire: Graduate of an Accredited School of Nursing or LPN or RN EMT – Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians) CNA – Certified Nursing Assistant In California, MA's must hold: 1) Graduate of MA school needed + Certified OR, 2) MA must receive additional internal training either by graduating from MA school or receive training under Physician, NP, PA, etc. Essential Functions Conduct patient registration, secure required paperwork and insurance documentation, and verify insurance and patient eligibility. Process co‑pays and schedule patient appointments for assigned center. Coordinate provider referrals to assigned specialists. Answer patient questions regarding their care and keep them informed of their status. Inform technical staff of patient flow. Prepare patients for examination, conduct interviews to verify patient information, record medical history; confirm purpose of visit. Perform preliminary physical tests (blood pressure, weight, temperature, etc.) for vital signs and escalated critical cases to provider as needed. Conduct point of care testing as needed (e.g., flu, strep, urinalysis, ECG, HCG); provide patient information to provider. Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed. Maintain supply inventory levels by completing order sheets; regularly check expiration dates on supplies. Maintain medical records and scan charts to patient files. Answer phone calls, collect and sort daily incoming and outgoing postal correspondence. Ensure reception is well maintained. Conduct courtesy call‑backs for patient follow‑up. Perform opening and closing duties, including cashing out, end‑of‑day communication, and securing the building. Follow operating instructions to perform and document daily controls and calibration of equipment; maintain QA/QC logs for equipment, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed. All other duties as assigned. Additional Knowledge, Skills and Abilities Required Basic Medical Assistant duties. Ability to type quickly, basic computer knowledge. Proficiency in Microsoft Word and Excel. Detail oriented, able to rely on experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals. Exceptional written and verbal communication skills. Ability to interact and treat all persons with fairness, respect, and sensitivity to cultural/social differences. All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation, and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy, pregnancy‑related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business. For applicants in California, please review our California Consumer Privacy Statement here: #J-18808-Ljbffr GoHealth Urgent Care