Human Resources Business Partner

Job Description

Job Description

COMPANY OVERVIEW: Since its beginning in 2004, Elase reshaped the aesthetics industry by creating a workplace that engages, elevates, and empowers its people. Just as our employees create an unforgettable experience for all who walk through our doors, we are committed to providing the benefits, pay, and development that allow you to have a great experience at work every day. We take immense pride in fostering an inclusive environment where all our employees can flourish and cultivate a culture of empowerment and mutual support.

JOB OVERVIEW: The HR team at Elase is a customer service function, as our clients are the employees of Elase. We strive to provide real, human support with compliant, multistate oversight. The HR Business Partner (HRBP) serves as a strategic and hands-on partner to our nationwide team, blending consultative employee relations support with day-to-day HR generalist execution. This role owns the full employee lifecycle for our people — guiding managers through policies and performance, administering and troubleshooting benefit plans, delivering and coordinating HR training, and ensuring consistent, compliant application of company standards. The ideal candidate brings 5+ years of progressive HR experience, a passion for people, sound judgment, and the ability to move fluidly between strategic partnership and detailed administrative execution. This role reports to the VP of Human Resources and must be located within one of our current regions.

EDUCATION & EXPERIENCE
•Bachelor's degree in Human Resources, Business Administration, or a related field preferred, or equivalent combination of education and experience.
•5+ years of progressive experience in a Human Resources generalist or HR Business Partner role, with demonstrated experience across employee relations, benefits administration, HR systems, and multi-state operations required.
•Medical Industry or Medspa experience preferred.
•Working knowledge of federal and state employment law (e.g., FMLA, ADA, FLSA, COBRA) and experience applying it in day-to-day HR practice required.
•Proven experience in managing multi-unit and corporate recruiting efforts required.
•PHR, SHRM-CP, or equivalent HR certification preferred.
•Confident execution of multi-unit/multi-state HR management required.

ESSENTIAL SKILLS & ABILITIES
•Sound, defensible judgment on sensitive and confidential employee matters.
•Strong interpersonal and coaching skills, with the credibility to influence managers at all levels.
•Excellent written and verbal communication, including comfort delivering training and difficult messages.
•Highly organized, with the ability to manage a varied load of employee relations, benefits, and administrative work simultaneously.
•Proficiency with HRIS platforms (UKG) and benefits administration systems.
•Confident experience in Microsoft Office products, navigating Excel data, and building SOPs and training content in PowerPoint.
•Discretion and unwavering commitment to confidentiality.
•Authentic passion for human connection, support, and culture building.

RESPONSIBILITIES
Employee Relations
•Serve as the first point of contact for managers and employees on workplace concerns, conflict resolution, and performance issues, guiding matters through to fair and legally sound resolution.
•Conduct and document thorough, impartial investigations into employee complaints, policy violations, and harassment/discrimination allegations; recommend and help implement corrective action.
•Coach people managers on performance management, disciplinary action, and difficult conversations, balancing business needs with employee experience and legal risk.
•Partner with VP on higher-risk matters, terminations, and separation agreements; help prepare related documentation.
•Track employee relations trends across assigned business units and propose thoughtful solutions.
•Lead exit interviews and offboarding.

Benefits Administration
•Serve as a day-to-day resource for employees on health, dental, vision, retirement (401k), and voluntary benefit plans, resolving eligibility, enrollment, and claims issues.
•Support open enrollment planning and execution, including employee communications, enrollment troubleshooting, and vendor coordination.
•Lead benefit audits, resolve payroll-benefits discrepancies, and maintain accurate HRIS records.

Training & Development
•Coordinate and, where appropriate, deliver new-hire onboarding, compliance training (e.g., harassment prevention, safety), and management development programs.
•Partner with VP of HR to identify skill and knowledge gaps and recommend targeted training solutions.
•Maintain training records and completion tracking to support compliance and audit readiness.
•Support the rollout of company-wide learning initiatives and performance review cycles.

HR Generalist & Compliance
•Advise managers on the interpretation and consistent application of company policies, employee handbook provisions, and applicable federal, state, and local employment law.
•Maintain and update job descriptions and employee files.
•Lead and support recruiting and onboarding, including offer coordination and new-hire paperwork.
•Support in field succession planning and promotional opportunities.
•Participate in the design and rollout of HR policies, programs, and process improvements across the organization.
•Ensure compliance with all applicable employment laws and regulations, escalating higher-risk matters.
•Support in industry related compliance, background checks, and audits.

ADDITIONAL DETAILS, COMP & BENEFITS:
•Salary, exempt position.
•Occasional travel to local locations.
•Must be able to work in a stationary position.
•Full time, 40-50 hours per week, with occasional hours on weekends and federal holidays that the spas are open.
•Company paid Disability and Life Insurance.
•401k with a company match.
•Paid Time Off and Paid Holidays.
•Affordable Health, Dental and Vision insurance with company contributions towards premiums.
•Discounted and free MedSpa treatments and products, and family/friend discounts.
•Applicants must reside metro area near our current spa locations, including Utah, Arizona, Texas, North Carolina, Illinois, or Florida.

We provide competitive compensation packages, inclusive of base pay, incentives and benefits. The base salary range for this role is $85,000-$120,000. It would not be typical for someone to be hired at the top end of the range for the role, as actual pay will be determined based on several factors including experience, skills, and qualifications.