Case Management Assistant

Overview:

Monday - Friday 8am - 5pm onsite 40 hours/week

Full-Time Benefits Eligible

Job Description Summary:

Supports safe timely and efficient patient discharges and care coordination by facilitating communication scheduling and collaboration among patients families and multidisciplinary care teams.

Job Description:

Essential Functions:

• Assists with the scheduling of various inpatient and outpatient services including tests procedures and follow-up appointments.
• Communicates with patients and families regarding admissions and appointments and connects them with appropriate resources.
• Collaborates with multidisciplinary teams to ensure cohesive care planning and effective communication throughout the discharge process.
• Obtains required information from patients caregivers healthcare providers and other external teams.
• Assists with completing required documentation such as FMLA forms and obtaining payer authorizations for medications equipment and services related to post-discharge care.
• Monitors related metrics and assists with data gathering to support process and patient care improvements.
• Ensures compliance with regulatory and organizational privacy and safety standards.

Education Requirement:

Associates Degree or equivalent education and experience required.

Skills:

• Knowledge of current medical terminology.
• Knowledge of payer negotiations and authorization requirements.
• Excellent communication and interpersonal skills.
• Able to work in a fast-paced clinical environment and manage multiple tasks effectively.
• Demonstrated effectiveness in working with multi-disciplinary teams.

Experience:

• Experience in an inpatient or outpatient clinical setting preferred.
• Experience with electronic medical records preferred.

Physical Requirements:

OCCASIONALLY: Chemicals/Medications Communicable Diseases and/or Pathogens Decision Making Loud Noises Problem solving

FREQUENTLY: Computer skills Hand use: grasping gripping turning Lifting / Carrying: 0-10 lbs Pushing / Pulling: 0-25 lbs Repetitive hand/arm use Sitting Standing Walking

CONTINUOUSLY: Audible speech Hearing acuity Interpreting Data Seeing Far/near

The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified nor is it intended to limit or modify the right of any supervisor to assign direct and control the work of employees under their supervision. EOE M/F/Disability/Vet

Required Experience:

Junior IC