Order Entry Specialist

Job Description

Company Description The Yost Superior Co., established in 1902, is a manufacturer of custom precision springs and wire-formed products for customers who require high-quality, reliable components. The company focuses on superior service in design support, on-time delivery, and product quality, helping customers receive parts in a timely and efficient manner. Yost Superior can create prototypes and custom designs, fabricating wire from .008" up to .625" in quantities ranging from individual pieces to larger production runs. The organization is ISO 9001 compliant and a charter member of the Spring Manufacturers Institute (SMI), underscoring its commitment to industry standards and continuous improvement.

Role Description The Order Entry Specialist is a full-time, on-site position based in Springfield, OH. This role is responsible for accurately entering and updating customer orders into the company’s systems, ensuring all product, quantity, price, and delivery details are correct and complete. Day-to-day tasks include reviewing purchase orders, verifying information with internal teams, processing customer quotation requests, and resolving discrepancies or changes in a timely manner. The Order Entry Specialist will interact regularly with customers to confirm order details, respond to inquiries, and provide status updates, while coordinating closely with production, shipping, and engineering to maintain smooth order flow. The role requires consistent attention to detail, adherence to established processes, and support of the company’s commitment to quality and timely delivery.

Qualifications

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• Strong order processing and reading comprehension skills, with a focus on accuracy and timeliness.
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• Proficient Customer Service skills, including written and verbal communication, responsiveness, and issue resolution.
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• Ability to learn custom ERP system, and basic proficiency in MS Office.
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• High attention to detail, organizational skills, and the ability to manage multiple orders and priorities.
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• Ability to work in a manufacturing facility, collaborating with engineering, accounting, production, and shipping teams.
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• Prior experience in order entry, customer service, or administrative roles is beneficial.
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• High school diploma or equivalent required; additional coursework or training in business, office administration, or supply chain is a plus.
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• Must be located within a commutable distance to Springfield, Ohio.
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• Must be authorized to work in the United States without sponsorship.
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