Workflow Analyst

When you join us as an Workflow Analyst , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders—patients, providers, payors, and regulators—to achieve the best clinical outcomes. Responsibilities Observe existing workflow, document findings and recommend solutions to management to meet company goals. Proactively identify opportunities for process improvement and optimization. Partner with onsite management to review and implement new workflows, policies, and processes that promote efficiency and increase system functionality. Maintain accurate records and documentation of workflow activities, including changes, recommendations and resolutions during site visits. Participate in and/or lead various projects identified by the Strategic Initiatives Project Manager; projects may impact a single site or be companywide. Participate in training staff on newly established and existing workflows. Support and work closely with the Clinical Operations Team, Regional and Site Operations Management, including Northern CA and East Coast Operations as needed. Ensure exceptional customer service by promptly responding to inquiries, providing assistance, and recommending solutions to meet the needs of the center. Qualifications Passionate about patient care and exercise sound judgement while remaining professional in all situations. Demonstrate effective and professional communication, interpersonal skills, and respect with patients, guests & colleagues. Have a structured work approach, understand complex problems, and can prioritize work in a fast‑paced environment. Requirements Proven experience in workflow coordination and/or administrative support. Previous experience in a site and/or scheduling is preferred. Working knowledge of Microsoft Office products. Strong time‑management skills and the ability to prioritize and meet competing deadlines. Self‑motivated with proven ability to work both independently and as part of a diverse healthcare team. Requires strong communication, analytical, problem‑solving, and presentation skills. Benefits Comprehensive medical, dental, and vision coverage. Health Savings Accounts with employer funding. Wellness dollars. 401(k) employer match. Free services at any of our imaging centers for you and your immediate family. Pay Range: $26.00 – $28.00 per hour #J-18808-Ljbffr