Phlebotomist La Maestra Community Health Center

Pay Range: $24.00-$32.00

Location: El Cajon

Status/ Hours: Full Time/ Reg

Summary

The Phlebotomist is responsible for performing La Maestra Community Health Center’s routine laboratory tests in order to provide data to patients and providers for use in diagnosis and treatment of disease.

Responsibilities

• Correctly identifies Patient using 2 unique patient identifiers that include First and last name. Date of Birth and/or Medical Record.
• Identifies accurate 4-point check (Correct patient, Location, Provider and Encounter)
• Interpret physicians’ orders and secure a requisition before performing test
• Uses Proper technique and equipment for performing venipunctures
• Acquainted with Insurances and programs. For Example: FPACT, CDP, Private insurances and Sliding Fee scale.
• Obtain the correct amount and type of specimen
• Draw blood from patient’s finger, heel, or vein, observing principals of asepsis to obtain blood samples.
• Adheres to Health, Safety and Sanitation Regulations.
• Conduct quantitative and qualitative chemical analyses of body fluids such as blood, and urine, under supervision of lab supervisor
• Complete appropriate routing, handling, and processing of various medical specimen
• Perform tests in an accurate and timely manner
• Inform physician of abnormal lab results
• Document all requests and results of in-house lab work accurately
• Recognize abnormalities/ patient adverse response and notifies physician immediately
• Performs daily quality control and cleaning procedures per guidelines
• Input patients’ tests performed and results in i2i (i.e. A1C test). Making sure all information within and medical charts is documented properly as it is essential to organization and success to the program.
• Maintain patient log of specimens, tests collected and venipunctures performed throughout the day.
• Order and stock supplies as needed
• Maintain effective communication and working relationships with other employees and patients
• Attend staff meetings
• Perform other duties as assigned
• Confirm appointments, check out patients, schedule appointments, Scrub Schedule and Reschedule appointments.
• Knowledgeable in troubleshooting Laboratory Equipment

Patient Centered Medical Home Essential Responsibilities (Principals)

• Collaborate with individual patients, their personal physicians, and when appropriate the patient’s family to ensure accessible, comprehensive, compassionate, and culturally competent care
• Facilitate care by registries, information technology, health information exchange and other means to assure that patients get the indicated care when and where they need and want it in a culturally and linguistically appropriate manner.
• Ensure all decisions respect patients’ wants, needs, and preferences and that patients have the education and support they require to make decisions and participate in their own care.
• Continually strive to attend to each patients’ “whole person” in the context of the patient’s personal and medical history and life circumstances, rather than focusing on a particular disease, organ, or system

Job Requirements

Education: High School Diploma, GED, or equivalent

Certification required: Current valid CA Certified Phlebotomy Technician License and current valid CPR certification.

Experience: 1-9 years’ experience in physician office or hospital setting as a certified phlebotomist preferred.

Verbal and Written Skills to perform the job: Bilingual preferred. Familiarity with basic word processing, spreadsheet, and database applications. Accurate keyboarding skills.

Technical knowledge and skills required to perform the job: Excellent verbal, written and interpersonal communication skills and the demonstrated ability to work with diverse individuals and groups. Demonstrate high levels of self-initiation and direction. Knowledge of communities we serve. Knowledge and experience working in medical settings and interacting collaboratively with medical teams. Skill in analyzing situations and making timely decisions.

Physical and Mental Requirements

Work involves sitting, talking, hearing, using hands to handle, feel or operate objects, tools, or controls, and reaching with hands and arms. The employee may be required to push, pull, lift, and/or carry up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Quality Management

1. Display knowledge of normal signs of human development and ability to assess and provide age appropriate care.
2. Contribute to the success of the organization by participating in quality improvement activities

Customer Relations

1. Respond promptly and with caring actions to patients and employees. Acknowledge psychosocial, spiritual and cultural beliefs and honor these beliefs.
2. Maintain professional working relationships with all levels of staff, clients and the public.
3. Be part of a team and cooperate in accomplishing department goals and objectives
4. Interacts and communicates in a manner to reflect an understanding of the patient’s age, culture, state of health, and level of comprehension

Safety

1. Maintain current knowledge of policies and procedures as they relate to safe work practices.
2. Follow all safety procedures and report unsafe conditions.
3. Use appropriate body mechanics to ensure an injury free environment.
4. Be familiar with location of nearest fire extinguisher and emergency exits.
5. Follow all infection control procedures including blood-borne pathogen protocols

HIPAA/Compliance

1. Maintain privacy of all patient, employee and volunteer information and access such information only on a need to know basis for business purposes.
2. Comply with all regulations concerning corporate integrity and security obligations. Report unethical, fraudulent or unlawful behavior or activity.

Work Environment

1. The noise level in the work environment is usually moderate
2. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

OSHA Compliance

1. Comply with all regulations and required schedules regarding OSHA training.

Employee Physical Compliance

1. Required physical to be performed annually.

Policies and Procedures Compliance

1. Responsible for following all La Maestra Family Clinic policies and procedures.

Meal Period Compliance (Non-exempt employees only.)

1. Punch out before 5 hours from the start of shift for meal periods.

Sexual Harassment Training (Management employees only.)

1. Comply with all regulations and required schedules regarding sexual harassment training.

General Requirements

Pre-employment requirements include I-9 verification, physical examination, positive background and reference check results, completed employment application, new hire orientation attendance.

Acknowledgement

La Maestra Community Health Centers is an Equal Opportunity Employer. We encourage applications from all individuals regardless of race, religion, color, sex, pregnancy, national origin, sexual orientation, ancestry, age, marital status, physical or mental disability or any other protected class, political affiliation or belief.