Sales Associate/Zapper (Boston)

We are looking for Zappers to join the retail team at our stores in Boston! We are seeking candidates with part time availability (weekends a must). Our Zappers work both as Sales Associates assisting customers and also welding our forever bracelet selection onto customers in our stores. We will train you on welding, but you must be someone who demonstrates dexterity, excellent eye-hand coordination and has a sharp eye and pays attention to detail.

About Catbird

In over 20 years in business, Catbird has become an icon, the ultimate destination for gifts and jewelry. Founded in Brooklyn, NY, Catbird is a mecca for an international cast of shoppers who come to visit the brick and mortar stores of their beloved website. Both our stores and website are filled with a carefully curated selection of designers, including our in-house line of jewelry. Our Catbird line is made in our Brooklyn studio and with a few trusted partners, using ethically sourced materials and conflict-free stones. Highly trained Catbird jewelers oversee every step of the process. We are dedicated to a return to local manufacturing – what our neighborhood was famous for. Catbird is a proud member of the CFDA, certified Made in New York, and No Dirty Gold.

The key to our success is remaining true to our values:

-We believe in being an anti-racist organization and actively championing diversity, inclusion, and equity

-We believe in making and selling things people will want to keep forever and will bring continuous joy.

-We believe in doing everything we can ourselves. 

-We believe in always thinking of the long game and not focusing on a quick profit.

-We believe we are the best at what we do and we work hard to make sure we know how to sustain it as we grow.

-We believe in treating everyone (coworkers, customers, vendors) with deep respect, kindness, and honesty.

Key Responsibilities

• Weld Catbird’s forever jewelry line onto our customers
• All aspects of customer service to create a welcoming and helpful buying experience for our customers
• Maintain Catbird’s high quality standards and educate customers on our product assortment
• Assisting managers to restock, receive, price, display, clean, and maintain inventory throughout the store.
• Assist inventory team to make sure the sales floor is always restocked

Our Ideal Candidate

• Retail experience required, jewelry experience a plus
• Looking for someone who understands that customer service is the MOST important thing.
• Someone who is nice, friendly, easy to get along with and has a good measure of common sense.
• Loves to be around others, works collaboratively with a store team and truly enjoys connecting with people.
• Retail positions involve physical requirements that include standing for extended periods, light lifting, reaching, and repetitive wrist and hand movements during tasks like welding permanent jewelry, etc. We’re happy to discuss reasonable accommodations to support individual needs.

$20 - $22 an hour

Plus monthly bonus incentives!