Front of House Shift Leader
Chick-fil-A
Chick-fil-A Front of House Shift Leader
At Chick-fil-A, the Front of House Shift Leader role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Front of House Shift Leaders gain life experience that goes far beyond serving a great product in a friendly environment. They are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
Position Type: Full-time
Our Benefits Include:
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Competitive pay based on experience and leadership readiness
- Paid healthcare benefits (full-time eligibility requirements apply)
- Scholarship opportunities
- Competitive pay
This Is Not Just a Manager Job
This is a leadership role inside a high-performance restaurant.
As a Front of House Shift Leader, you will own the front of house during your shift—leading people, driving execution, and ensuring every guest's experience meets our standard.
What You Will Own:
- Guest Experience and Hospitality: Model Chick-fil-A hospitality and provide a welcoming environment for all of our guests
- Drive-Thru & Throughput Sales: Lead a high volume drive-thru that is consistently moving
- Team Leadership: Lead from the line, coaching in real time
- Shift Execution: Set positions and adjust as needed
- Culture & Accountability: Set tone for discipline and teamwork
Qualifications and Requirements:
- Consistent and reliable
- Cheerful and positive attitude
- Loves serving and helping others
- Customer service oriented
- Strong interpersonal skills
- Detail-oriented
- Able to multi-task
- Works well independently and in a team environment
- Be willing and able to work a flexible schedule
- Have the ability to lift and carry 20-50 lbs on a regular basis
- Have the ability to stand for long periods of time
Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.
Work Schedule
- 8 hour shift
- 10 hour shift
- 12 hour shift
- Weekend availability
- Monday to Friday
- Holidays
- Day shift
- Night shift
Benefits
- Flexible schedule
- Health insurance
- Employee discount
- Paid training
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