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Front of House Shift Leader

Chick-fil-A

Chick-fil-A Front of House Shift Leader

At Chick-fil-A, the Front of House Shift Leader role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Front of House Shift Leaders gain life experience that goes far beyond serving a great product in a friendly environment. They are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type: Full-time

Our Benefits Include:

  • A fun work environment where you can positively influence others
  • Flexible scheduling (and closed on Sundays)
  • Learning first-hand from an experienced Operator and Restaurant Leaders
  • Intentional growth and development to help you reach your professional goals
  • Competitive pay based on experience and leadership readiness
  • Paid healthcare benefits (full-time eligibility requirements apply)
  • Scholarship opportunities
  • Competitive pay

This Is Not Just a Manager Job

This is a leadership role inside a high-performance restaurant.

As a Front of House Shift Leader, you will own the front of house during your shift—leading people, driving execution, and ensuring every guest's experience meets our standard.

What You Will Own:

  • Guest Experience and Hospitality: Model Chick-fil-A hospitality and provide a welcoming environment for all of our guests
  • Drive-Thru & Throughput Sales: Lead a high volume drive-thru that is consistently moving
  • Team Leadership: Lead from the line, coaching in real time
  • Shift Execution: Set positions and adjust as needed
  • Culture & Accountability: Set tone for discipline and teamwork

Qualifications and Requirements:

  • Consistent and reliable
  • Cheerful and positive attitude
  • Loves serving and helping others
  • Customer service oriented
  • Strong interpersonal skills
  • Detail-oriented
  • Able to multi-task
  • Works well independently and in a team environment
  • Be willing and able to work a flexible schedule
  • Have the ability to lift and carry 20-50 lbs on a regular basis
  • Have the ability to stand for long periods of time

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Work Schedule
  • 8 hour shift
  • 10 hour shift
  • 12 hour shift
  • Weekend availability
  • Monday to Friday
  • Holidays
  • Day shift
  • Night shift
Benefits
  • Flexible schedule
  • Health insurance
  • Employee discount
  • Paid training
Vacancy posted 5 days ago
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