Community Lead
$150k - $180kClera
About the Role This is a hands-on Community Lead role reporting directly to the General Manager at an early-stage ambient AI startup. You will own the community end-to-end, building a real conversion funnel from everyday user to passionate evangelist, and closing the loop between community signal and product roadmap.
What You'll Do
Location Hybrid, 3 days per week in office, based in the San Francisco Bay Area, California .
What You'll Do
- Build and nurture an active community across Discord, X, Reddit, and other platforms where users naturally gather.
- Design and test concrete mechanics that turn power users into advocates, including recognition systems, referral programs, and early access tiers.
- Mobilize the community at high-impact moments such as product launches and user research initiatives.
- Gather rich feedback from community conversations and translate it into actionable product signal for the team.
- Coordinate in-person events and experiences that deepen community bonds.
- Partner cross-functionally with Growth, Marketing, and Product teams to align community efforts with broader goals.
- Work across time zones with R&D, hardware, and supply-chain teams to keep community insights flowing into the roadmap.
- 2+ years building and scaling an online community for a B2C or prosumer product into a measurable driver of engagement or retention.
- Proven ability to design and test advocacy mechanics rather than relying on organic growth alone.
- Hands-on experience managing community platforms including moderation, engagement strategy, and feedback collection.
- Experience mobilizing communities around specific campaigns or moments and coordinating across Growth, Marketing, and Product teams.
- Operationally sharp, comfortable making independent calls and resolving issues without pre-existing playbooks.
- Track record converting user feedback into actionable product insights, with demonstrated impact on retention or engagement metrics.
- Experience coordinating in-person events or activations.
- Experience working across distributed or cross-timezone teams.
- Fluency in Mandarin Chinese is a strong plus given the team's international roots.
Location Hybrid, 3 days per week in office, based in the San Francisco Bay Area, California .
Vacancy posted 3 days ago
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