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Clinic Director

ExperCare Urgent Care and Occupational Medicine

Job Title: Clinic Director

Reports To: Market Vice President - GA

Position Overview:

The Clinic Director is a key leadership role responsible for overseeing site specific Clinic operations at ExperCARE Health. This position is designed for a dynamic leader who will ensure exceptional patient care, foster a supportive team environment, and maintain strong relationships with the community. The Clinic Director will integrate people, processes, and technology to enhance clinic efficiency, uphold financial performance, and promote a positive patient experience.

Key Responsibilities:
  • Leadership & Team Management:
    • Provide inspirational leadership to a clinically competent and engaged team, acting as a role model and mentor.
    • Oversee the hiring, training, evaluation, coaching, and development of clinical and front desk staff to promote a culture of excellence and accountability.
  • Patient Care & Experience:
    • Direct patient care initiatives and ensure every patient receives a top-quality, compassionate experience.
    • Actively engage with team members to enhance patient satisfaction, addressing concerns promptly and effectively.
  • Operational Oversight:
    • Manage all clinic operations, ensuring compliance with OSHA, CLIA, and other regulatory standards.
    • Coordinate scheduling to maintain adequate provider and ensure appropriate staffing ratios.
  • Supply Management & Inventory Control:
    • Maintain oversight of medical supply inventory, ensuring budget adherence and efficient use of resources.
  • Financial Management:
    • Monitor financial performance, including collections and revenue cycle management, to ensure the clinic's sustainability and profitability.
    • Analyze financial reports to inform decision-making.
  • Process Improvement & Quality Assurance:
    • Develop and implement process improvement initiatives to enhance clinical operations and patient flow.
    • Monitor clinical checklists, logs, and compliance with established policies and procedures.
  • Community Engagement & Reputation Management:
    • Build and maintain strong relationships with community partners and stakeholders to enhance the clinic's visibility and reputation.
    • Represent ExperCare Health at community events and health initiatives, promoting the clinic's services.
Qualifications:
  • Minimum qualifications include a minimum of two years of relevant higher-level education and experience in a healthcare setting.
  • Proven experience in management, operations, and leadership within a healthcare setting, preferably urgent care or outpatient services.
  • Strong understanding of financial management, including budgeting, P&L, and cash flow analysis.
  • Excellent communication and interpersonal skills, with the ability to build consensus among diverse stakeholders.
  • Proficient in healthcare technology systems and electronic health records (EHR).
What We Offer:
  • Competitive salary and comprehensive benefits package.
  • Opportunities for professional development and career growth.
  • A collaborative work environment focused on teamwork and patient care.
Vacancy posted 14 hours ago
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