Site Director- 258809

Job Description

Clinical Research Site Manager

Key Responsibilities

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• Direct daily site operations and provide leadership to improve productivity, operational efficiency, participant safety, and compliance with clinical research standards and regulatory requirements.
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• Coordinate with cross-functional teams responsible for recruitment, business operations, financial planning, contracts, and quality assurance to achieve study milestones, enrollment objectives, activation timelines, budget expectations, and data quality standards.
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• Monitor operational reports, performance metrics, and clinical trial management platforms to evaluate site activity, staff coverage, participant engagement, and completion of required study procedures.
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• Manage staffing assignments, workload distribution, and team performance to ensure study commitments are met. Identify potential delays, quality concerns, resource limitations, and budgetary risks, escalating issues when appropriate.
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• Coordinate initial and ongoing staff education related to study protocols, electronic and paper-based data collection, procedural guidelines, internal processes, and project timelines.
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• Maintain compliance with established procedures, Good Clinical Practice (GCP), applicable federal regulations, privacy requirements, and organizational standards.
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• Supervise research personnel and routinely assess adherence to study requirements, training expectations, operational procedures, and quality standards while identifying potential compliance concerns.
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• Develop, implement, and monitor corrective and preventive action plans to address operational deficiencies and improve site-level performance.
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• Lead personnel management activities, including recruitment, interviewing, onboarding, performance evaluations, employee development, coaching, and disciplinary actions when necessary.
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• Oversee scheduling, attendance tracking, payroll coordination, and employee training to support appropriate staffing levels and consistent site operations.
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• Partner with principal investigators and other clinical stakeholders to maintain participant safety, support protocol adherence, and achieve study objectives within established timelines.
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• Apply critical thinking and problem-solving skills to identify operational challenges, assess risks, and implement practical solutions.
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• Attend and contribute to leadership discussions, operational reviews, and site meetings, providing updates on performance, staffing, study progress, and areas for improvement.
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• Perform additional responsibilities as needed to support clinical research operations.
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Qualifications, Skills, and Experience

Minimum Qualifications

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• Bachelor's degree and at least five years of clinical research experience, or an equivalent combination of education and relevant professional experience.
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• At least two years of experience managing clinical research sites or overseeing site-level operations.
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• English and Spanish bilingual proficiency is preferred.
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Required Skills and Competencies

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• Proficiency with common business software, email platforms, electronic health record systems, web-based applications, and clinical research technology.
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• Strong computer skills, including the ability to type at least 40 words per minute.
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• Excellent organizational, time management, project coordination, and problem-solving abilities, with the capacity to meet multiple deadlines.
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• Strong written and verbal communication skills, including the ability to communicate effectively with research staff, investigators, participants, leadership, and external partners.
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• Effective interpersonal, listening, and collaboration skills, with the ability to work independently and as part of a multidisciplinary team.
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• Demonstrated ability to manage competing priorities, adapt to changing workloads, and maintain productivity in a fast-paced clinical research environment.
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• Professional demeanor, self-motivation, accountability, and a consistent commitment to high-quality work.
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• High standards of integrity, reliability, and sound professional judgment.
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• Ability to operate with limited supervision, recognize operational challenges, and implement appropriate solutions.
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• Ability to safeguard confidential records and sensitive information while adhering to applicable privacy requirements, including HIPAA.
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