Distribution Center Senior Manager

Location: Grand Rapids, MI, US, 49512-9607 Company: TBC Corporation Compensation Data NA Company Overview For more than 70 years, TBC Corporation has been a leader in the mobility industry and one of North America’s largest marketers and distributors of automotive replacement tires through wholesale operations. Additionally, TBC responds to the needs of consumers in search of total car care at nearly 470 franchised tire and automotive service centers under the award-winning Big O Tires® brand. TBC is headquartered in Palm Beach Gardens, Florida. Integrity - We act honestly because nothing is more important than our reputation. Teamwork - We are better together. People-Focused - We put people first – our Associates, customers, franchisees, and partners – and cultivate a respectful, collaborative, and inclusive culture, top to bottom, inside and out. Accountability - We own our actions and decisions; we do what we say we are going to do. Leave Everything Better - We innovate to improve everything we touch, and we take actions now to protect the future. Description The Distribution Center Senior Manager is responsible for day-to-day operational excellence of the site, ensuring consistent application of standard operating procedures & policies and Key Performance Indicators are achieved. This role is responsible for site financials including P&L management and will lead and manage all employment related activity for site team members. Job Responsibilities Oversees a Local Distribution Center with total operational scope of: Annual Unit Volume: 200k – 400K Average Inventory Units: 30K – 60K Revenue: $20M - $40M FTE Headcount: 10 – 15 Annual Margin Dollar: $1M - $2.8M Average Routes Per Day: 9 – 16 Shifts Per Day: 1 Additional Responsibilities Oversee all elements of distribution center operations, including shipping, receiving, inventory control, and route management. Ensure timely and accurate completion of all picking, receiving, put away, load/ship of all orders, product returns. Ensure Standard Operating Procedures (SOPs) are consistently applied to achieve operational performance indicators. Responsible for the protection of company assets which includes inventory, equipment, and facility. Maintains the facility, equipment, and vehicles and will resolve any issues which may interfere with the safe, efficient, and fiscally responsible operation of the Distribution Center. Manage labor, delivery, and other variable costs within the Distribution Center to align with annual business plans. Drive team member accountability and performance ensuring company policies are administered appropriately. Drive company safety initiatives to ensure safe and on time delivery of products to customers inclusive of specific safety performance requirements (TRIR-Total Reportable Incidence Rate) and Preventable Accident rates). Collaborate with Wholesale and Franchise sales teams to meet established service level agreements and identify opportunities for improved customer service. Drive initiatives that foster an Employer of Choice environment and employee experience. Collaborate with cross-functional teams to achieve operational goals for site. Ensure compliance with the company and regulatory training to ensure that staff is equipped to perform assigned duties. Partners with Human Resources to lead the execution of employment cycle activities for team members within site, including hiring, training, performance management and succession. Added Responsibilities Observe operations with a critical eye, bringing forth ideas for continuous improvement updates or redesigns of Standard Operating Procedures to improve efficiency, cost, or customer satisfaction. Lead implementation of building initiatives related to technology, cost containment, inventory management, safety, training, engagement, etc. Ensure successful adoption of new behaviors and skills needed for new expectations. Ensure appropriate staffing levels and allocation to meet operational and financial goals while maintaining a standard of excellence in customer service. Other duties as assigned. Qualifications A 4-year degree in Logistics, Supply Chain Operations, Business or other related disciplines is preferred or equivalent experience in warehouse distribution or transportation environment. Minimum of five (5) years relevant experience. Demonstrated management experience including leadership and motivational ability, time management and organizational skills, training, coaching and counseling preferred. Proficient in computer programs including Microsoft Office, Word, PowerPoint, Excel, Outlook, etc. Ability to work well under pressure (prioritize, manage time, maintain composure). Knowledge of Lean methodology and proven success driving change in a dynamic environment. Safety 1st Mentality. Strong verbal and written communication skills. Must be able to repetitively lift up to 50 pounds while bending and twisting. Ability to work a flexible schedule including nights, holidays and weekends, as needed. 24/7 access to cell phone, email and security system in case of an emergency. ERP system and Routing Software experience is a plus. High level of professional integrity. Bilingual in Spanish/English is a plus. Market competitive compensation. 401(k) and Roth with company match. Immediate 100% vesting. Company paid short term disability and employer subsidized long term disability. Discounted tire purchasing. Employee assistance program. Generous paid vacation and paid time off. Customizable voluntary benefits. and More!!! TBC seeks team members who excel in demonstrating our critical competencies to drive organizational capability. In this spirit we view the following as mission critical for this role: Strategic Mindset: seeing ahead to future possibilities and translating them into breakthrough strategies. Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Cultivates Innovation: Creating new and better ways for the organization to be successful. Collaborates: Building partnerships and working collaboratively with others to meet shared objectives. Customer Focus: Building strong customer relationships and delivering customer-centric solutions. Develops Talent: Developing people to meet both their career goals and the organization's goals. Ensures Accountability: Holding self and others accountable to meet commitments. Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives. Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity. Change Management: effective Sponsorship, Change Agent and influencing skills. Adaptive, agile, flexible, open minded. Proven ability to build cross-functional commitment, lead, simplify and scale complex dynamic organizations through transformational change. Job Segment: Supply Chain Manager, Logistics, Distribution, Franchise, Operations, Automotive, Retail #J-18808-Ljbffr