Veterinary Technician Supervisor

VCA South Hadley Animal Hospital is seeking an experienced Veterinary Technician Supervisor (CVT or experienced VA considered) to lead and support our nursing team. This role calls for a leader who is equal parts clinical expert and people-first manager — someone who leads with empathy, communicates clearly, and knows how to bring out the best in a team. The ideal candidate has a strong track record of building trust, strengthening collaboration, and creating a workplace where technicians feel heard, supported, and set up to succeed. If you thrive on strong team leadership, mentoring with patience, and leading by example, we want to hear from you. Schedule : Full time, weekend rotation required. Compensation : $27.00 - $32.00 / year based on skill set, licensure and experience. About Us We are a 2-doctor full service veterinary hospital offering primary care, illness care, surgery and dentistry located in South Hadley, MA. We are open 6 days a week to support your pet’s needs. Check out our website here: Supervisor Responsibilities Leadership & Team Management Provide direct, hands-on leadership and mentorship for the CVT/VA team, including hiring, onboarding, scheduling, and performance management Build and maintain nursing schedules, and coverage plans that support consistent, high-quality patient care Lead regular one-on-ones and check-ins focused on communication, trust, and team cohesion Model calm, steady leadership that helps the team navigate change and grow stronger together Clinical Standards & Patient Care Establish and uphold clinical protocols and nursing care standards across the hospital Oversee patient monitoring, treatment administration, anesthesia support, and surgical assistance Ensure compliance with drug handling, controlled substance logging, and inventory control policies Partner closely with the medical director and veterinary team to maintain consistent, high-quality care Training & Professional Development Design and lead ongoing training and CE opportunities to keep the team sharp and engaged Serve as a clinical coach and mentor for CVTs, VAs, and student externs Support technicians pursuing specialty certifications and career growth Culture & Communication Foster open, honest communication and a collaborative team environment Actively work to strengthen morale, trust, and engagement across the nursing team Serve as a steady, approachable point of contact for staff concerns and team dynamics Operations & Compliance Monitor team retention, satisfaction, and workload balance, recommending improvements as needed Ensure compliance with all applicable veterinary practice acts, OSHA, and safety regulations Why join The VCA South Hadley team? We are passionate about supporting Veterinary Technicians and are committed to your continuing education and personal career development. VCA is a community of dedicated professionals that will encourage you to explore everything a Veterinary Technician career has to offer. At VCA we are committed to equity, inclusion, and diversity , and strive to be a place where a talented mix of people want to come, stay, and do their best work. We support a work environment where you can focus on your career, your happiness, and the patients you serve. Benefits Free subscription to the Headspace app (meditation and sleep support) Free mental health support through programs like the Cigna Life Assistance Program Lyra Generous hospital discounts for your personal pets 401(k) with matching Multiple, flexible health insurance options HSA, FSA, and dependent care FSA account options Dental & vision plans Paid parental leave Paid time off, sick time & bereavement days Employer-paid short term disability insurance with long term disability options Employer-paid basic life insurance Identity monitoring and protection & Legal counseling and services Paid yearly NAVTA membership & state credential renewal Three sets of scrubs per year Comprehensive online library of free CE, training & job support webinars through WOOF U, VCA's online training tool Scholarships and discounts for educational offerings with Penn Foster $750 allowance for continuing education And so much more! At VCA South Hadley Animal Hospital, every day brings the chance to make a real difference — for the pets we treat, the families who trust us, and the teammates who show up for each other. We're proud of the medicine we practice and even prouder of the people who practice it. Ready to grow with a collaborative and supportive team? The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development) We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com #J-18808-Ljbffr VCA Animal Hospitals