Customer Service Representative

Planet Fitness - PF Baseline Fitness

Thibodaux, LA

Job Description

Job Title: Customer Service Representative

Reports to: Club Manager

Status: Full Time/Part Time/Non-Supervisor/Non-Exempt

Job Summary

Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.

Essential Duties and Responsibilities

Greet/meet potential members, providing a great customer experience.
Handle front desk related tasks:
o Answering phone calls in a polite and friendly manner to assist with questions or concerns.
o Taking info calls and tours
o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
Help maintain the neatness/cleanliness of the club.

Essential Behavior Requirements

Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.

Minimum Qualifications

Honesty and good work ethic
Strong customer service skills
Basic computer proficiency

Physical Demands

Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Must be able to lift to 50 lbs. less than 30% of the time.

Benefits

Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
- Advancement Opportunities

Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Apply

Vacancy posted 29 days ago

Similar jobs that could be interesting for youBased on the Customer Service Representative in Thibodaux, LA vacancy

Patient Account Representative
Responsible for pre-registering all patients appropriately. Educational and/or Professional Qualifications: # High school diploma or GED preferred. # Ability to type on a keyboard with speed and accuracy. Previous Experience: 1. Previous...
Suggested
Thibodaux Regional Health System
Thibodaux, LA
2 days ago
Patient Account Rep
Individual will be responsible for answering inquiries from patients or visitors in the Cashier Booth. This individual will also be responsible for the Cashier functions which includes posting payments on accounts, reconciling and preparing deposits from various areas ...
Suggested
Work at office
Thibodaux Regional Health System
Thibodaux, LA
3 days ago
Patient Account Representative - Oncology
...scheduling, registering, pre-registering, obtaining authorization/pre-certs, and coordinating charge entry processing for oncology services. Answers telephone, receives payments and issues receipts, prepares patient charts for provider clinical visits provides health...
Suggested
Work at office
Thibodaux Regional Health System
Thibodaux, LA
4 days ago
Remote Sales Enrollment Specialist
$69k
...Job Description Job Description Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position... ...communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications...
Suggested
Remote job
Work from home
Flexible hours
HMG Careers
Thibodaux, LA
a month ago
Patient Services Representative
...Patient Services Representative Job Category: RECEPTIONIST Requisition Number: PATIE001729 Posted: January 28, 2025 Full-Time... ...Match High school diploma with strong communication and customer service skills. Knowledge of patient scheduling, billing...
Suggested
Full time
Temporary work
Work at office
Cardiovascular Institute of the South
Thibodaux, LA
1 day ago
Store Sales Associate
...her register according to company policy Calls out prices for customer when ringing register transaction Bags merchandise... ...and housekeeping duties as assigned Provides proper customer service such as, but not limited to, greeting customer, abides by fitting...
Flexible hours
Night shift
Citi Trends
Thibodaux, LA
15 hours ago
Store Assistant, Full Time
...maintain our high standards and provide fast and friendly service to our customers. Provide regular and predictable onsite attendance.... ...the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise...
Weekly pay
Full time
Temporary work
Local area
Flexible hours
Shift work
Circle K
Thibodaux, LA
1 day ago
Front Desk Clerk
Job Description Job Description Candidate must be comfortable with patient interaction, have a positive and friendly attitude, and must be able to multitask in a very fast paced work environment! Company Description Advanced Eye Institute Company Description ...
Richard L Arceneaux MD LLC
Thibodaux, LA
3 days ago
Territory Sales Representative
...firm to the belief that our culture of Ownership, Growth, and Service stands as the foundation of our success. By attracting individuals... ...of your territory. Core Responsibilities: Utilize our customized Salesforce CRM to curate leads and generate clients while...
Weekly pay
Work experience placement
Local area
Alleviation Enterprise LLC
Thibodaux, LA
6 days ago
Medical Billing Specialist
...skills, and ability to manage multiple tasks. • Effective communication skills to interact with patients, staff, and insurance representatives. • Familiarity with denial management, appeals processes, and revenue cycle management. Physical Requirements: •...
Full time
Work at office
Monday to Friday
ORTHOPAEDIC SPORTS SPECIALISTS OF LOUISIANA LLC
Thibodaux, LA
15 hours ago
PBX Operator/Receptionist
Job Title Acts as main source of information for external/internal audiences. Educational and/or Professional Qualifications: 1. High school diploma preferred. Previous Experience: 1. Previous public relations experience preferred.
Thibodaux Regional Medical Center
Thibodaux, LA
3 days ago
Weekend Carhop
...experience to every guest Being a menu genius and helping SONIC customers navigate all customizable combinations Being empowered to... ...Friendly and smiling faces that enjoy providing courteous service to our restaurant guests! A willingness to cross-train on all...
Flexible hours
Night shift
Weekend work
Day shift
Sonic
Thibodaux, LA
2 days ago
Customer Service Representative
...Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing...
Full time
Temporary work
Part time
Local area
Shift work
Planet Fitness
Thibodaux, LA
a month ago
Administrative Assistant
...Educational and/or Professional Qualifications: Bachelor’s Degree desired Previous Experience: Previous experience in a Medical Staff Services and/or Administrative position required. Other Special Training/Skills: Excellent interpersonal skills, including the ability...
Work at office
Flexible hours
Thibodaux Regional Medical Center
Thibodaux, LA
14 days ago
Crew Member
...commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is a culture...
Local area
30015 Thibodaux
Thibodaux, LA
8 days ago
Part Time Cleaner
.../Manager in Training/Team Lead via Baseline Fitnesss lost and found policy immediately. Essential Behavior Requirements Customer Service: communicates and interacts with customers (includes coworkers and the public) in a way that exceeds the customers wants and needs...
Full time
Temporary work
Part time
Immediate start
Shift work
Planet Fitness - PF Baseline Fitness
Thibodaux, LA
29 days ago
Transport - Medical Courier
Medical Courier We're looking for a reliable and professional Medical Courier to transport time-sensitive medical materials — including lab specimens, pharmaceuticals, medical equipment, and patient records — between healthcare facilities, labs, and clinics.
Blue Collar Staffing
Thibodaux, LA
6 days ago
Janitorial Cleaner
...providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market...
Local area
ABM SERVICES
Schriever, LA
2 days ago
Part Time Custodian Needed Immediately
Description A Legacy of Excellence Entertaining Your World Jacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States. Core to the company's value is our commitment to ethical leadership,...
Part time
Immediate start
Jacobs Entertainment
Thibodaux, LA
3 days ago
Custodian-Level 1 (Thibodaux)
...walls and moving items easily moved. 4. To clean chalkboards, erasers, and other classroom supplies. Restroom Cleaning: 1. To service all paper dispensers to capacity. 2. To remove all trash and replace receptacle liners. To bring trash to the designated disposal...
Contract work
Work at office
Flexible hours
Night shift
Goodwill Industries of Southeastern Louisiana
Thibodaux, LA
4 days ago
Mail Carrier - City - No Experience Required
$23.47 - $38.62 per hour
...Responsibilities Delivering Mail : Deliver mail and packages to homes and businesses on assigned routes Customer Assistance : Help customers with postal inquiries and service requests Sorting Mail : Organize and prepare mail by size, shape, and route for accurate...
Hourly pay
Postal Jobs Resource
Thibodaux, LA
more than 2 months ago
Window Clerk/Customer Service - No Experience Required
$23.47 - $38.62 per hour
...Role Overview USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. This role ensures the smooth distribution of mail while offering professional customer support. USPS provides training to help you succeed in this role. Position...
Hourly pay
Postal Jobs Resource
Thibodaux, LA
more than 2 months ago
Mail Carrier - Rural - No Experience Required
$23.47 - $38.62 per hour
...involves delivering and collecting mail while interacting with customers along the route. USPS offers training to prepare you for success... ...: Deliver and collect mail on assigned routes Customer Service : Assist customers with postal needs and inquiries Administrative...
Hourly pay
Postal Jobs Resource
Thibodaux, LA
more than 2 months ago
Mail Carrier - Rural Assistant - No Experience Required
$23.47 - $38.62 per hour
...holidays, with the potential for up to seven days of parcel delivery service. It is an excellent opportunity for those who enjoy working... ...of mind for you and your family Key Responsibilities Customer Assistance : Address mail-related questions and service issues...
Hourly pay
Weekend work
Postal Jobs Resource
Thibodaux, LA
more than 2 months ago
Retail Sales Specialist - Part-Time
$18 per hour
...Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care...
Part time
Local area
Visa sponsorship
Flexible hours
Charter Communications
Thibodaux, LA
1 day ago
Youth Formation Specialist
Youth Formation Specialist Location: Diocese of Houma-Thibodaux - Parish-Based Role Position Type: Full-Time (Benefits Eligible) About the Position The Diocese of Houma-Thibodaux is seeking a passionate and faith-filled Youth Formation Specialist to lead ...
Full time
Roman Catholic Church Diocese of Houma Thibodaux
Thibodaux, LA
15 hours ago
ASC Patient Services Rep
...processes Strong organizational and multitasking abilities in a fast-paced environment Excellent communication and customer service skills Proficiency with computer systems and electronic medical records Ability to manage time effectively and meet...
Temporary work
Work at office
Cardiovascular Institute of the South
Gray, LA
1 day ago
Client Account Specialist - Remote
$65k - $110k
Description : We are hiring a remote Client Account Specialist to assist clients who have requested information about life and financial protection coverage. We are in a multi-trillion dollar industry because people need our help. This role...
Full time
Remote work
Unlock Potential 360
Thibodaux, LA
23 days ago
Senior Account Representative
Job Description Job Description At Alpine Legacy Group, we’re a competitive sales organization that values ownership, resilience, and winning habits. What sets people apart here is character: grit, drive, and the ability to elevate others. We support families and...
Weekly pay
Currently hiring
Alpine Legacy Group
Thibodaux, LA
21 days ago
Front Desk/Hygiene Recall Coordinator
...willing to learn. Dental or medical office experience is a plus, but not required. Experience with scheduling, recall, customer service, or administrative work is helpful. What We Offer: Competitive pay based on experience. Health insurance options....
Work at office
Clement Family Dentistry
Thibodaux, LA
3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!