SLA-Driven Call Center Operations Manager

$111.4k - $150k

ASM Research, An Accenture Federal Services Company

A leading consulting firm is seeking a Call Center Operations Manager to oversee the daily functions of the call center in Pierre, South Dakota. The role involves managing operations, ensuring compliance with federal standards, and training staff. Candidates should have significant project management experience and a Bachelor’s degree in a relevant field. The position offers competitive compensation based on qualifications and experience, with a salary range of $111,400-$150,000. #J-18808-Ljbffr

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Vacancy posted 4 days ago

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