Business Analyst II

Compensation: $59,500 - $75,900 Compensation Type: Salary Employment Type: Regular Grade: E08 Position Summary The Business Analyst II manages efforts independently for formulating and defining scope and goals based on both user needs and a thorough understanding of business systems, technology available, and industry requirements. The business analyst provides insights and suggests improvements to existing and new software applications. You will partner with the software development teams and perform detailed requirement analyses, documenting processes, planning and coordinating unit, integration, and acceptance tests. The business analyst enhances the quality of products and services, the ability to prepare and provide interpretation of data and data visualizations to inform our decisions, and finding technical solutions to our needs. Duties & Responsibilities Develop procedures to solve complex business problems, considering computer equipment capacity and limitations, operation time, and desired results. Possess full technical knowledge of systems analysis and consider business implications of technology application. Lead efforts to maintain written project documentation, including applications, best practices, processes, and logs. Develop and maintain documentation such as test plans, user stories, use cases, and business process models. Contribute to uncovering business goals and evaluating solutions. Provide training for end-users and creates user-friendly procedures and documentation. Conduct data analyses, data extracts, and ad-hoc reporting, and generates standard reports. Collaborate with IT department staff to define requirements and maintain programs, databases, and reports. Provide data stewardship and ensure data accuracy, conformity, and integrity. Continually review and improve processes for greater efficiency. Researches functional work requirements and recommends solutions for automating and enhancing business processes. Participate in software development and testing, as well as troubleshooting system problems. Create reports and dashboards using SQL or other reporting tools. Coordinate data entry standards and provide technical support and training for end-users. Help review, testing, and implementing system upgrades or patches. Monitor databases for data accuracy and integrity and offer data integrity issue recommendations. Mentor and provide training for fellow staff. Facilitate or lead vendor relationships for operational software and technologies. Initiate vendor support for technological solutions and applications. Performs other related duties as assigned. Minimum Qualifications: Bachelor's Degree and two (2) years of related experience including systems implementation experience OR Associate's Degree and four (4) years of related experience including systems implementation experience OR PMI Professional Certification in Business Analysis (PBA) and one (1) year of related experience including systems implementation experience OR Other industry-recognized certifications directly related to the duties and responsibilities of the position and six (6) years related experience including systems implementation experience. Preference will be given to: Complete Application with Cover letter and resume Applicants who reside in New Mexico Professional experience in higher education and retention strategies Knowledge of course planning and degree evaluation tools Experience with SQL, Argos, SAS, Toad, and/or SQL Developer report writer tools Professional experience with Banner, CRM, LMS, and/or Workday configuration and reporting Best Consideration Date: 07/15/2026 EEO STATEMENT: As an EEO employer, Central New Mexico Community College will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Central New Mexico Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S. Questions about the role or application process? Call our Talent Acquisition team at View phone number on click.appcast.io. As the institution with the largest undergraduate student body in New Mexico, Central New Mexico Community College (CNM) provides affordable education to over 30,000 students and offers rewarding career opportunities to over 2,000 faculty and staff. Despite our large size, we still think of ourselves as the "CNM Family." Our diverse community of leadership, faculty, and staff work cohesively and collaboratively to make a positive difference in our students' lives, while always exploring ways to improve the institution. CNM staff is our most important resource for achieving our vision of Changing Lives, Building Community. For employees, this vision translates to a comprehensive benefits package that helps them thrive in the workplace and at home. Review our summary of benefits CNM offers a wide range of competitive benefit plans to meet the needs of its employees and families, including: Health, Dental and Vision Insurance Life Insurance Long-Term Disability Flexible Spending Accounts (FSA) Dependent Care Reimbursement Employee Assistance Program Retirement Plans and Savings Generous Paid Time Off Paid Holidays Educational Benefits We support our staff and their families to continue their education, whether at CNM or other educational institutions, through our CNM tuition waivers and tuition reimbursement benefits. Professional Development Our future success depends on internally developing our employees' leadership and professional skills. CNM is committed to providing quality professional development opportunities on an ongoing basis Follow Us on The MUSE!!! Follow Us on FairyGodBoss!!! CNM has consistently ranked among the top five community colleges in the country for the number of associate degrees and certificates awarded to both Hispanics and Native Americans, and consistently ranks among the top 10 for total degrees and certificates awarded. Regardless of your role, whether you're faculty, administration, or support staff, you'll play a pivotal role in instilling students with integrity, leadership, and compassion. Qualities that bring forth capable, confident, and productive citizens who want to make a change for the better.