Patient Transport Dispatch Associate

Shift and status

Part time, 11:00 a.m. and 11:30 p.m., variable days and every other weekend

Job Summary

The Resource Center Transport Dispatcher role supports hospital operations by coordinating patient transport and environmental services (EVS) while also providing occasional direct transport assistance as workload requires. This position functions as a centralized communication hub, managing high-volume incoming communications, dispatching tasks, coordinating specialty beds

and equipment, supporting scheduling and daily operations, and ensuring efficient patient flow while delivering exceptional customer service and maintaining safety and confidentiality standards.

Essential Functions

• Answer and manage high volume phone lines and other devices pertaining to the position in a timely professional manner
• Dispatch EVS cleaning requests
• Coordinate real-time breaks and lunch coverage to maintain staffing levels
• Coordinate and order specialty beds
• Assign, track and communicate Transport and EVS tasks
• Requires assisting with transporting patients and equipment while ensuring proper identification for patients, safety and clear communication with the Nursing team.
• Efficiently dispatch and continuously coordinate transport requests.
• Provide professional customer service at all times
• Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.
• Performs other duties as assigned.

Qualifications

Required

• High school diploma or equivalent
• Computer skills
• BLS (AHA, American Heart Association) or BLS (ARC, American Red Cross) certification within 90 days.

Preferred

• Associate's degree
• 2 years of relevant experience

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members, and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Lakeland Hospital St Joseph - 1234 Napier Ave - St Joseph

Department Name

Patient Transport Resource Pool St Joseph - Niles and St Joseph Hosp

Employment Type

Part time

Shift

Evening (United States of America)

Weekly Scheduled Hours

28

Hours of Work

11:00 a.m. and 11:30 p.m.

Days Worked

Monday to Friday

Weekend Frequency

Every other weekend

CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling View phone number on click.appcast.io.