Customer Relations Representative

DCH Kay Honda

NOW HIRING Receptionists!

Pay: $18-20 per hour, based on experience

Schedule: Full time, Saturday availability required

APPLY TODAY to join one of Automotive News' Best Dealerships to Work For in 2025!

If you're looking for a fast-paced, challenging, and lucrative role for the next step in your career, this is a perfect fit for you! We've got a nationally-recognized team culture and are looking for a detail-oriented individual that will help us continue to drive success by assisting our Sales team in providing a stellar experience to each and every one of our customers.

What You'll Do:

• Greet and assist customers who enter the store showroom
• Process customer payments and credit card transactions
• Answer and address all incoming phone calls in a friendly, prompt and professional manner
• Occasionally scan and file documents as needed
• Coordinate vehicle delivery process with salespeople such as contacting customers as needed for license plate pickup and other clerical duties
• Maintain cleanliness and appearance of desk and showroom

Who We're Looking For:

• 2+ years of experience in administrative customer-facing roles
• Prior dealership experience ideal but not required
• Strong attention to detail and sense of urgency
• Excellent verbal and written communication skills
• Ability to work independently and multi-task in a fast-paced work environment
• Acceptable driving record and a valid driver's license in your state of residence

We offer best in class industry benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

The hourly wage range for this position is $18.00 to $20.00. Actual pay offered may vary depending on skills, experience, job-related knowledge, and location.