Retail Sales Associate

Job Description

Job Description

Retail Sales Associate

Our employees are the pulse of our brand! We look for positivity and passion from everyone who joins our growing family.

Job Summary
To assist customers in finding merchandise and encouraging to purchase in a retail environment. As well as maintain a long-term relationship with customers, to represent the store in a positive manner and achieve sales goals while ensuring further business.

Job Duties and Responsibilities

• Greet customers and determine their wants and needs
• Recommend, select and help locate the right merchandise
• Remain knowledgeable on products and discuss available options
• Describe a product's features and demonstrate use
• Help customers try on or fit merchandise
• Answer customer queries regarding the store and the merchandise
• Maintain in-stock and presentable condition in the store
• Restock inventory
• Stay up to date on all promotions and special offers
• Open/close cash register and balance cash drawer
• Receive and process cash, and charge/credit payments
• Calculate discounts and special offers accurately
• Watch for and recognize security risks and thefts, know how to prevent or handle these situations
• Exchange merchandise for customers
• Bag or package purchases, and wrap gifts
• Clean shelves, counters, floors and tables

Job Requirements

• Effective communication, with the ability to meet sales goals
• Possess self-confidence and a presentable outgoing personality
• Ability to work well with a team and communicate with sales manager
• Reliable, hardworking, enthusiastic, with the ability to perform multiple assignments at the same time
• Ability and willing to work on weekend and holidays
• Ability to learn the art of professional greeting and attracting passive consumers
• Physically fit to stand for long periods, and ability to lift moderate to heavy boxes

Mulberry & Grand is an equal opportunity employer. This job description is intended to describe the general nature and level of work being performed by the person assigned to this job. It is not intended to include all duties and responsibilities.